Project Director TRAILS Modernisation

• 12 month role
• Brisbane CBD based
• Queensland Government client

Eden Ritchie Recruitment is seeking an experienced Project Director to provide executive leadership for a major, multi-year digital transformation initiative that will progressively transition a transport networks delivery organisation from its complex legacy technology environment to modern, sustainable and fit-for-purpose systems. The Project Director will lead six domain teams and establish a unified delivery focus across business, technology, data, policy and service delivery. The role requires a highly accomplished transformation leader who can operate effectively at all levels of the organisation—from strategic engagement with executives and governance bodies through to direct leadership of delivery teams—translate complexity into clear and achievable outcomes, make timely decisions, resolve barriers and lead from the front. The engagement will provide the direction, discipline and momentum required to deliver enduring reform while maintaining service continuity, managing risk and building organisational capability for the future.

Key Objectives

• Provide clear strategic direction and accountable leadership for the progressive modernisation of TMR's legacy registration and licensing technology environment.
• Lead and align six domain teams around a shared transformation roadmap, integrated delivery priorities, measurable outcomes and clear accountabilities.
• Translate strategic intent and complex business, policy, service, data and technology requirements into practical delivery plans, decisions and sustainable outcomes.
• Establish effective governance, planning, assurance, risk management and performance disciplines that support transparent and timely executive decision-making.
• Build strong relationships and maintain alignment across executives, governance bodies, business owners, technical specialists, delivery partners and other key stakeholders.
• Lead from the front by actively resolving critical issues, dependencies and barriers, driving collaboration and maintaining delivery momentum across all domains.
• Ensure the transition to modern platforms is delivered in a controlled and progressive manner that protects service continuity, security, regulatory obligations and customer outcomes.
• Strengthen internal leadership, delivery capability and ways of working so that TMR can sustain, operate and continue to evolve the modernised environment beyond the engagement.

The Project Director will be responsible for the day-to-day management of the Project on behalf of the Project Board, including coordinating the six domain teams, maintaining integrated plans and controls, preparing timely and accurate reporting, and escalating matters forecast to exceed agreed tolerances. Governance will be supported by clearly defined decision rights, delegated authorities, assurance activities and delivery forums.

EVALUATION CRITERIA
Criterion 1 - Relevant Skills, Experience and Capability

• Extensive experience leading large-scale, complex digital transformation programs or projects within government or similarly complex organisations.
• Demonstrated experience modernising complex business systems, platforms and technology environments.
• Experience leading multi-disciplinary teams across business, technology, data, policy, service delivery, change and operational functions.
• Experience establishing and leading governance, assurance, risk management and executive reporting arrangements for major transformation initiatives.
• Experience managing complex stakeholder environments, including executives, boards, steering committees, delivery partners, business owners and external service providers.
• Experience delivering outcomes through hybrid delivery approaches incorporating project, program, agile and product delivery practices.
• Demonstrated capability in business transformation, operating model change, service modernisation, organisational change and benefits realisation.
• Experience managing significant technology, data migration, service transition, cyber security, privacy and operational readiness considerations.
• Demonstrated ability to lead, influence, negotiate, make decisions, resolve issues and maintain delivery momentum in complex environments.
• Relevant qualifications, certifications and professional credentials.

Candidates must provide examples of comparable projects delivered including project complexity, value, duration and outcomes achieved.

Criterion 2 - Proposed Methodology and Approach to Delivering the Services

• Understanding of the TRAILS Modernisation Project objectives, scope, complexity and desired outcomes.
• Proposed approach to leading and integrating across multiple domains.
• Approach to governance, planning, assurance, decision-making and performance management and reporting.
• Approach to stakeholder engagement, communication, collaboration and executive reporting.
• Understanding of key risks and mitigation strategies associated with large-scale digital transformation programs.
• Approach to managing dependencies, issues, change, benefits, quality and delivery outcomes.
• Approach to maintaining service continuity while transitioning from legacy systems to modern platforms.
• Approach to capability uplift, knowledge transfer and development of sustainable internal capability.
• Examples of successful delivery of similar transformation initiatives and the lessons applied.

Closing Date: 3 November 2026

For more information, please contact Angela Anderson at angela.a@edenritchie.com.au