Project Engineer II
This position is no longer accepting applications(closed Sep 3, 2026).
The Project Systems Engineer will work on challenging technical projects as well as serve as an escalation point for Deployment Tech’s and Tier 1 Engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts. This position will work primarily in our West Hartford office and requires occasional travel to client sites.
We are seeking a project technician/engineer to join our Professional Services team. This role requires a strong IT background to understand and address technical challenges. The ideal candidate will be adept at executing projects assigned in alignment with our processes and procedures (Compass Way).
Responsibilities
- Proficiently manage multiple tasks of varying size and complexity across diverse client infrastructures
- Implement server setups, including hardware configuration, peripherals, services, settings, directories, and storage solutions
- Server migrations: Print\FIleServers, DHCP Server, DNS, NPS, Application Server w/vendors, Database w/vendors
- Configure virtualized environments using platforms such as Hyper-V and VMware to optimize system performance
- Expertise in configuring& deploying Microsoft infrastructures like Windows Server, Remote Desktop Server and SQL Server
- IntermediateinM365:Exchange Online, SharePoint, OneDrive, Teams
- Intermediate in Azure services: IaaS – Compute, Entra ID, Intune, VNG, AVD environments (Nerdio)
- Migration experiences in Exchange Online, SharePoint, OneDrive and Intune
- Handle configuration tasks related to storage solutions within on-premises infrastructures such as NAS & SAN technologies
- Install, troubleshoot, and maintain third-party software solutions such as Datto, Shadow Protect, and Veaam
- Proficiency in configuring and troubleshooting firewall technologies, including site-to-site VPNs, security services, QoS, high availability, and routing.
- Configure, and troubleshoot network infrastructures, with experience in WatchGuard Firewalls, Sonicwall firewalls, Cisco IOS firewalls, routers, and switches, HP/Aruba switching (Layer 2 & 3), Dell Switching (Layer 2 & 3) and Unifi switching and wireless
- Provide escalation assistance, coaching, and training to team members to enhance overall performance and skill development
- Flexible schedule availability to accommodate varying work hours, including after-hours support when required
Requirements
- Possess a minimum of 7-10 years of hands-on experience in a similar role, equipped to tackle diverse challenges
- Preferred certifications such as A+, Network+, MCSE, Office 365, VCP, CCNA, and Azure are highly regarded
- Prior experience in a Managed Service Provider or Consulting environment is preferred
- Proficiency with systems like ConnectWise and IT Glue is advantageous for seamless operations
- Collaboration is key; bring your team-oriented mindset to the table
- Effective communication, both written and verbal, is essential for clear and concise interactions
- Driven by growth? We offer opportunities for personal and professional development
- Thrive in a fast-paced environment where adaptability is valued
- Join a workplace that values enjoyment alongside productivity
- US citizenship and valid driver's license is required
Benefits
What we offer:
- Competitive pay
- Quarterly Bonuses
- Progressive PTO
- Medical/Dental/Vision/Life/Disability available
- Tax deferred retirement plan with company match
- Career Development and Coaching
- Fun work environment!
Our Commitment to Inclusion: Step into a role that respects your individuality and supports your growth. CompassMSP is proud to be an Equal Opportunity Employer.