Project Logistics Operations cum Marketing Manager

Job Scope

Business Development & Sales

• Identify and develop new business opportunities within project logistics, heavylift, breakbulk, and supply chain solutions.
• Build and maintain strong relationships with clients, contractors, shipping lines, freight forwarders, and key stakeholders.
• Prepare quotations, tenders, and commercial proposals.
• Negotiate contracts, pricing, and service agreements with customers.
• Achieve sales targets and revenue growth objectives.
• Conduct market research and monitor industry trends and competitor activities.

Project Logistics Management

• Plan, coordinate, and execute project cargo movements from origin to destination.
• Develop transportation and logistics solutions for oversized heavy-lift, and specialized cargo.
• Ensure compliance with customer requirements, project schedules, and regulatory requirements
• Coordinate with carriers, vendors, customs authorities, and logistics partners.
• Manage project timelines, milestones, and delivery performance.

Operations Management

• Oversee daily logistics operations to ensure smooth execution of shipments.
• Monitor shipment status and resolve operational issues promptly.
• Optimize transportation routes, costs, and resource utilization.
• Ensure adherence to company SOPs, quality standards, and safety regulations.
• Prepare operational reports and performance metrics.

Financial & Commercial Control

• Develop project budgets and cost estimates.
• Monitor project profitability and margins.
• Approve operational expenses and control costs.
• Review invoicing, billing, and payment collections.
• Support financial forecasting and revenue planning.

Team Leadership

• Lead and mentor operations and sales personnel.
• Allocate resources and manage team performance.
• Conduct performance reviews and provide training where necessary.
• Foster collaboration between sales and operations teams.

Customer Service

• Serve as the main point of contact for key customers.
• Ensure customer satisfaction through proactive communication and problem solving.
• Address customer complaints and implement corrective actions.
• Build long-term strategic partnerships with clients and vendors.

Key KPIs

• Sales revenue and gross profit growth
• Growth in new customer acquisition
• Customer retention rate
• On-time project delivery
• Operational efficiency and cost savings
• Project profitability
• Customer satisfaction score
• Safety and compliance performance

Requirement

• Bachelor's degree in Logistics, Supply Chain Management, Business, or related field.
• 5-10 years of experience in freight forwarding, project logistics, or supply chain management.
• Strong sales, negotiation, and project management skills
• Knowledge of customs regulations, international shipping, and transportation methods.
• Leadership and stakeholder management capabilities.