Project Management Service Delivery Mgr.

Job Title: Project Management Service Delivery Mgr. Location: Phoenix AZ Core Focus (Priorities) Project Management / Delivery (40%) Coordinate enterprise IT projects Drive execution and cross-functional initiatives Resource coordination and stakeholder communication Process Improvement (30%) ITIL-based process improvements SOPs, workflows, RACI, documentation Process standardization and governance Analytics (30%) KPI and SLA reporting Dashboards and operational metrics Executive reporting and …