Project Manager
Summary
Project Manager at Salvagnini America (Hamilton, OH) shepherds customer orders for sheet-metal automation systems end to end: analyzing contracts, configuring systems in the company's IOS software, tracking production with European factories, and running testing through final acceptance. Requires deep knowledge of Salvagnini machines; travel up to 30%.
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Job Title
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Project Manager (“PM”)
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Department
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Project Management
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Reports To
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Head of Project Management
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FLSA
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Exempt
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Location
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Hamilton, OH
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- Support the sales network in defining and offering the most suitable systems for customers’ production requirements, from a technical and operational standpoint;
- Be responsible of the fulfillment of the sales contract, analyze/draw up/revise sales contracts. Order confirmation, communicate its contents to the other departments in a structured way, manage activities to positively fulfill the contract;
- Be responsible for putting systems in production, configuring them on the company IOS, in a precise, correct and timely way; check the progress of the production on the factory, and the compliance with customer requirements;
- Receive and analyze customer requirements sharing them with the involved departments
- Issue all explanatory documentation towards Technical Office and Production Dept., to describe functional features, material flow, performance of a system sold;
- Internally manage job orders, schedule activities, coordinate projects;
- Participate to In-house testing with the customer; final testing at plant;
- Ensure system conformity at final acceptance;
- Cooperate with the accounting dept. for customer collections;
- Interface between end-users and designers to improve or define in detail new or existing pieces of automation;
- Revise pricelists together with the Sales dept. and Project Accounting dept.;
- Prepare descriptions for quotations and order confirmations;
- Widen his/her technical and sales culture and know-how and share them with the Group (subsidiaries and Sales network);
- Manage the relationship and visit customers (when needed), to help the progress of a project, both pre, during and post installation of Salvagnini system;
- Participate to trade shows and pre- sales meeting when requested;
- Participate to training and meeting at Salvagnini factories worldwide, when requested;
- Develop, maintain, and improve a deep knowledge on Salvagnini Products, being able to own the Salvagnini portfolio, including basic of software;
- Train and educate less expert colleagues on Salvagnini technologies.
- A detailed, well rounded knowledge on Salvagnini machines’ working principles is a necessary requirement, to effectively lead the position of PM.
- The position of PM requires individuals which are very focused on:
- Punctuality
- Respect of the timing is essential
- Complete assigned tasks within deadlines, with high quality standards
- Personal Care
- A PM is the image of the company. Tidy aspects and proper working attire.
- Communication Skills
- Salvagnini is recognized as High Tech company. The right attitude in communicating with the customer is of essence. The PM is expected to lead technical conversations on Salvagnini products and on Manufacturing/Operational topics with customers.
- Assertive listening and proper answering to customers and colleagues is required
- A positive attitude, communicating a relaxed and solid environment and improving the morale of all stakeholders is required.
- Emotional level/ Stress Management
- The PM can go through a significant level of stress, especially during complex projects; the individual is expected to maintain a professional approach and a full control of itself, in order to facilitate the communication between the company and the customers.
- Creativity
- Original solutions to customer problems or requirements, out-of-the-box thinking is encouraged
- A bachelor degree in mechanical or electrical technology /or five years equivalent work experience in the field. Military experience or practical work experience in a similar field will be considered.
- An excellent listener and can also be assertive, persistent, and persuasive.
- Strong interpersonal and written/verbal communication skills.
- Ability to thrive in a high-energy and fast-paced work environment.
- Adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on.
- Strong organizational skills and follow through.
- Fluent in PC use as a development and communications tool. MS Office/Excel/Word skills required.
- Spanish or French speaker is a plus
- PMP certification is a plus