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Maxim's Caterers Ltd

Project Manager – AI

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Founded in 1956, Maxim’s Group is one of Asia’s leading food and beverage companies, operating Chinese, Western, Japanese and Southeast Asian restaurants, quick service outlets, bakery shops and cafes, and an institutional catering service. Maxim's Group also produces a range of festive products, including the award-winning Hong Kong MX Mooncakes, and is a licensee of Starbucks Coffee, Genki Sushi, IPPUDO, The Cheesecake Factory and Shake Shack in various territories. Altogether, the Group has over 2,000 outlets.

Proud of our heritage and humbled by our success, we are committed to a sustainable and innovative future. To learn more about Maxim’s, visit www.maxims.com.hk

Responsibilities:

  • Drive digital projects across multiple business units and functional teams to deliver on project and business goals

  • Understand business strategies, validate requirements and propose solutions which are technically, operationally and commercially sound

  • Establish project charter and KPIs for high performance and governance

  • Develop and maintain detailed and intuitive project plans, timelines, budgets and other documentations to drive progress and communication

  • Identify potential risks, flag deviations and implement timely mitigations to safeguard quality and adherence

  • Manage stakeholder communication plans and facilitate internal meetings and workshops

  • Review and establish SOPs and knowledge management system

  • Stay on top of digital business trends and advise management through periodic presentations


Requirements:

  • University or above in Computing/ IT, eCommerce, Business or related disciplines

  • At least 8 years of experience in digital/ eCommerce projects, with a mix of consultancy/ agency plus in-house exposures (preferably retail or F&B)

  • Experience in programming, mobile applications, CMS, CRM, marketing automation, content personalization, loyalty engines and AI/ML is highly advantageous

  • Exposure to AI project delivery, including use case discovery, feasibility assessment, requirement definition and cross-functional coordination with technical and business teams, would be a bonus

  • Basic understanding of AI governance, data privacy, model evaluation and responsible AI practices is advantageous for managing AI-enabled digital initiatives

  • Excellent project management skills and effective use of tools

  • Strong communication, negotiation and interpersonal skills, with good command of spoken and written English and Chinese

  • Strong analytical and problem-solving capacity, both strategic and detail oriented

  • Self-motivated and disciplined team player, capable of working effectively with multiple priorities, minimal supervision and incomplete information under pressure and deadlines


Interested parties please apply with full resume, state current and expected salaries via clicking "Apply Now".

All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short-listed candidates will be invited for interview. The company will retain the applications for a maximum period of 6 months and may refer suitable candidates to other vacancies within the Group.

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