PROJECT MANAGER

RoleOverview

Weare seeking a delivery-focused Project Manager to manage end-to-end delivery ofenterprise and citizen-facing digital platforms. The role involves coordinatingbusiness, product, engineering, operations, cybersecurity and vendor teams toensure timely delivery, effective governance, successful releases andoperational stability.

KeyResponsibilities

• Manage project plans, milestones, dependencies, risks, issues and budgets.
• Coordinate agile delivery activities, sprint planning, backlog readiness, testing and releases.
• Track project progress, resolve blockers and drive actions to closure.
• Manage stakeholder communications, vendor performance and management reporting.
• Maintain project documentation, RAID logs, meeting minutes and action trackers.
• Coordinate functional testing, security testing, deployment and operational readiness.
• Support user education, change management and product adoption.
• Coordinate production incidents, after-hours deployments and defect resolution.
• Manage knowledge transfer, handover documentation and transition to business-as-usual support.

TechnicalSkills

• Project Management: Project planning, risk management, stakeholder coordination and release management.
• Agile Methodologies: Scrum, sprint planning, backlog management and defect tracking.
• Tools: Jira, Confluence or equivalent project management tools.
• Digital Platforms: Enterprise applications, cloud-hosted services, APIs and system integrations.
• Testing: Functional, integration, regression, performance, security and UAT.
• Data and Reporting: SQL, data models, analytics and dashboards.
• Operations: Production support, incident management and operational readiness.
• Security and Governance: IM8 awareness, RBAC, auditability and PSARC or comparable governance reviews.

RequiredExperience and Qualifications

• Experience supporting or managing digital product or enterprise application delivery.
• Understanding of the software development lifecycle, testing, deployment and production support.
• Strong written and verbal communication skills.
• Excellent documentation, organisational and problem-solving skills.
• Ability to manage multiple priorities and meet tight deadlines.
• Willingness to support planned after-hours deployments and Severity incident response.

PreferredQualifications

• Certifications in Project Management, Scrum Master, Product Owner, ITIL or Business Analysis.
• Experience with Jira, Confluence or equivalent tools.
• Experience delivering government digital services or working in regulated environments.
• Exposure to vendor management, production support and security compliance.
• Familiarity with the Singapore Government Tech Stack.
  
  Experience: Approximately 1–3 years of relevant experience preferred