Project Manager - Atlanta Office

Project Planning & Delivery

• Manage the complete project lifecycle from initiation through closure.
• Develop project plans, schedules.
• Track project milestones, dependencies, and deliverables.
• Ensure projects are delivered on time, within scope, and within budget.
• Drive governance reviews and status reporting with stakeholders.

Customer & Stakeholder Management

• Serve as the primary point of contact for customers and internal stakeholders.
• Conduct Weekly, Monthly, and Quarterly Business Reviews.
• Manage customer expectations and communications throughout the project lifecycle.
• Handle escalations and ensure timely resolution of critical issues.

Risk, Issue & Change Management

• Identify project risks and develop mitigation plans.
• Conduct impact assessments for scope changes.
• Manage change requests and project governance approvals.
• Ensure proper documentation and reporting of project risks and issues.

Process Improvement & Transformation

• Drive automation and process optimization initiatives.
• Implement project management best practices.
• Support digital transformation and operational excellence programs.
• Leverage Agile, Scrum, and hybrid delivery methodologies where applicable.

Experience

• 4-8+ years of overall telecom industry experience.
• 3+ years of project management experience within telecom services.
• Experience managing medium to large-scale customer programs.

Technical Knowledge

• Telecom Network Technologies (WAN, LAN, MPLS, SD-WAN, SIP, VoIP)
• Service Delivery and Service Assurance
• Telecom Order Management and Provisioning

Project Management Skills

• Project Planning and Execution
• Risk and Issue Management
• Stakeholder Management
• Financial and Budget Management
• Vendor Management
• Contract and SOW Management
• Agile and Waterfall Methodologies

Preferred Certifications

• PMP (Project Management Professional)
• PRINCE2
• ITIL Foundation/Intermediate
• Scrum Master / SAFe Agilist
• CCNA / CCNP (Preferred)
• Telecom Domain Certification

Mandatory Skills: Customer Service .

Experience: 3-5 Years .

The expected compensation for this role ranges from $45,000 to $110,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

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