Project Manager
Summary
Project Manager at Confie's Tijuana shared-services center coordinating operational projects — new implementations, client launches, growth, and continuous improvement. The role plans timelines, budgets, and resources with stakeholders, tracks progress and risk, and documents everything using tools like Smartsheet, MS Project, and Monday.com.
About our company
Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.
Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.
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- Coordinate resources, teams and project information
- Collaborate with the participating members of the project (stakeholders) in risk management, its mitigation and the monitoring of contingencies and identification of opportunities.
- The Project Manager will carry out tasks of managing agendas prior to meetings, as well as publishing meeting minutes.
- Responsible for maintaining project documentation and managing related cost inquiries.
- Must be able to control and monitor flow charts for process mapping.
- In order to perform this position successfully, you must have excellent communication skills and time management.
- Monitor purchases lead times that impact the scope of project
- Assign tasks to internal teams.
- Monitor the progress of projects
- Collaborate with the Project team to face and remove obstacles.
- Use tools (Smartsheet) to control working schedules, resources, and expenses.
- Issue all appropriate documentation, as well as project communication plans and reports.
- Ensuring that standards and requirements have been met by monitoring quality control progress complying with Project metrics.
- Responsible of gathering and publishing information on project status
Requirements
Benefits
- Private Health Insurance.
- Major Medical Insurance.
- Life Insurance.
- Saving Funds and Voluntary Savings Account.
- Profit Sharing (PTU).
- Vacation Days (above law).
- Christmas bonus (above law)
- Vacation premium.
- Management bonus.