Project Manager - Creative
Summary
Creative Project Manager in BI WORLDWIDE's Communications team, leading delivery of print, digital, video, and environmental communications for client accounts — managing project plans, budgets, and stakeholder communications. Works hybrid (3 days in office) from the Minneapolis Metro HQ, using MS Office, Adobe Acrobat, Smartsheet, and AI tools.
- Excellent communicator: Communicates clearly and confidently, both verbally and in writing. Shares project status, risks, and issues promptly and transparently.
- Highly organized: Able to prioritize and manage a high-volume, fast-moving workload.
- Detail-oriented: Identifies risks and details others may miss and proactively develops solutions.
- Strong financial acumen: Maintains accuracy in estimates, spreadsheets, forecasts, budgets, and billing.
- Experience using AI tools to support proofreading, collaboration, workflow development, and process improvement.
- Proactive relationship builder: Anticipates needs, communicates early, and helps teams address issues before they affect delivery.
- Proficient in Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat. Experience with project management software, such as Smartsheet, is a plus.
- Working knowledge of major print processes, color management strategies, proofing, and design processes. Experience with environmental and spatial production and fabrication is a plus.
- Working knowledge of digital production considerations and processes for interactive and digital deliverables, including video, animation, websites, and email.
- Develop and actively manage project plans, timelines, and milestones to maximize efficiency, productivity, quality, and accuracy; update plans as requirements change.
- Communicate project status with internal and external team members and stakeholders, and escalate issues when necessary.
- Partner with the Account Manager to coordinate the successful delivery of tactics.
- Represent the Communications delivery team in internal and client-facing account meetings.
- Monitor day-to-day project management tools, platforms, processes, and delivery milestones, recommending updates, interventions, and improvements as necessary.
- Identify and mitigate project risks by developing strategies that position projects and teams for success.
- Provide all presale pricing for print, digital, and video deliverables.
- Own account- and project-level pricing, timelines, costs, and target margins, consulting with the Creative Director, team leads, and Director of Operations as needed.
- Develop financial and budget plans at the account and project levels.
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Actively manage costs and target margins.
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Identify opportunities to improve project efficiency and profitability.
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Anticipate and address scope and change issues.
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Coordinate the billing process with Accounting.
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Manage vendor and other external costs and billing.
- Review account and project financials and forecasts monthly.
- Provide requested financial information as needed.
- Ensure the project team is set up for accurate time tracking.
- Three or more years of project management experience, preferably in an agency, creative services, marketing, or communications environment.
- Experience managing multiple concurrent projects, timelines, budgets, and stakeholders.
- Exceptional attention to detail.
- PMP certification or formal project management training is preferred.