Project Manager
Lead the delivery of the TPRM (Third Party Risk Management) Regulatory Remediation Program for client's India Operations. This program responds to DOJ-identified shortfalls and must remediate identified gaps across parallel workstreams within a hard regulatory deadline. The Project Manager is accountable for end-to-end program delivery — managing schedule, resources, risks, stakeholder engagement, governance, and regulatory reporting readiness.
Program Delivery & Schedule Management
- Own and actively manage the integrated program schedule across all workstreams
- Manage the critical path (WS-1 → WS-2/WS-4 → WS-3) and proactively address threats to timeline
- Drive workstream leads and SMEs to deliver on committed dates
- Manage scope — ensure focus remains on the residual gaps and resist scope creep
- Implement quality assurance gates at phase boundaries; no phase progression without QA pass
Governance & Reporting
- Prepare and deliver weekly status reports with RAG ratings per workstream and activity
- Prepare monthly Steering Committee packs including decisions required, escalations, and progress
- Coordinate monthly DOJ readiness checkpoints with the Compliance Lead and other identified key stakeholders
- Maintain the RAID log (Risks, Assumptions, Issues, Dependencies) with weekly updates
- Manage the cross-workstream dependency tracker and flag blockers early
Stakeholder Management
- Serve as the single point of accountability for program delivery to Singapore/Sydney governance
- Build effective working relationships with India-based SMEs across Risk, Compliance, Legal, IT, and Business Units
- Manage across time zones — coordinate between India execution team and Singapore/Sydney oversight
- Drive SME accountability through clear commitments, SLAs, and escalation where required
- Manage the local India sponsor relationship to ensure business participation
Risk & Issue Management
- Proactively identify and manage program risks (key risks already identified in the plan)
- Escalate blockers to SteerCo with clear options and recommendations
- Manage dependencies between workstreams — particularly the critical path through WS-1 Phase 1
Regulatory Awareness
- Maintain sufficient understanding of IRDAI outsourcing guidelines, DPDP Act 2023, and DOJ expectations to contextualise delivery decisions
- Ensure deliverables are positioned for DOJ scrutiny — coordinate with Compliance Lead on evidence standards
- Flag any emerging regulatory changes or DOJ expectation shifts that impact scope
Program Closure & Transition
- Plan and execute formal handover of all deliverables to BAU Risk Management
- Coordinate lessons learned
- Ensure all evidence artefacts are compiled and stored for DOJ attestation purposes
- 10+ years of project/program management experience, with minimum 4 years managing regulatory, compliance, or risk remediation programs
- Demonstrated experience delivering programs with hard regulatory deadlines where failure to deliver has material consequences (enforcement action, license risk, etc.)
- Experience in financial services or insurance (IRDAI-regulated environment highly desirable)
- Proven ability to manage programs with distributed governance — execution in one jurisdiction, oversight in another
- Track record of delivering with lean teams and heavy reliance on business SME contribution
- Strong stakeholder management skills — ability to influence without direct authority, particularly with senior business stakeholders who control SME availability
- Rigorous schedule and dependency management — demonstrated ability to manage complex critical paths across parallel workstreams
- Excellent written and verbal communication in English — governance reporting will be consumed by Singapore/Sydney leadership