Project Manager (Financial Services)
About the role
The Project Manager will lead the delivery of enterprise-wide Policy, Procedure, and Process Management (PPM) standardization initiatives. The role is responsible for managing end-to-end project execution, stakeholder engagement, governance, risk management, and delivery oversight while ensuring successful adoption of standardized policies, procedures, and process governance practices across multiple business units.
Key responsibilities:
Lead the planning and delivery of PPM standardization and BPM governance initiatives across multiple business units.
Manage project scope, schedule, resources, risks, issues, dependencies, and stakeholder expectations.
Facilitate workshops, governance meetings, steering committee sessions, and executive updates.
Coordinate with Process Owners, SMEs, Compliance, Risk, and business stakeholders to drive alignment and decision-making.
Oversee the assessment, documentation, validation, and approval of policies, procedures, and process maps.
Ensure consistency and quality of project deliverables, including governance frameworks, process documentation, and implementation roadmaps.
Manage implementation teams, business analysts, and process analysts to ensure timely delivery.
Drive issue resolution and remove delivery roadblocks through proactive stakeholder engagement.
Support organizational change management activities, including communications, training, adoption, and stakeholder management.
Monitor project progress, report delivery status, and provide recommendations to senior management and executives.
Qualifications:
Bachelor's degree in Business, Management, Industrial Engineering, Information Systems, or a related field.
7+ years of project management experience, preferably in business transformation, process improvement, governance, compliance, BPM, or operational excellence initiatives.
Proven experience managing cross-functional projects involving multiple business units and executive stakeholders.
Strong knowledge of project governance, stakeholder management, and change management practices.
Experience facilitating workshops and working with senior leadership, Process Owners, and SMEs.
Excellent communication, presentation, leadership, and problem-solving skills.
Experience in insurance, banking, financial services, or other regulated industries (preferred).
Experience leading policy, procedure, SOP, or process documentation programs (preferred).
Familiarity with BPM, process governance, operational excellence, Lean, or Six Sigma methodologies (preferred).
PMP, PRINCE2, Agile, Lean Six Sigma, or equivalent certification (preferred).
Must be willing to work on a 6-month contract.