Project Manager

You thrive on being the person who makes things happen. When a project is complex, the stakes are high, and there are a hundred moving parts, you don’t get overwhelmed, you get organized. You build trust with clients, lead field teams with authority, and take pride in delivering work that’s done right. You want more than a job managing installations; you want ownership over your projects, a team that has your back, and a company that recognizes what it means to truly finish the job. If that sounds familiar, we should talk.

Forward Tilt is looking for a Project Manager who is ready to own the field. This is your chance to join a company where your ability to coordinate complex logistics, lead installation crews, and deliver exceptional client experiences will be recognized and rewarded.

What You’ll Do

As our Project Manager, you’ll be the driving force behind every furniture installation project—from initial logistics planning through final client sign-off. You will:

• Champion a positive, memorable client experience and reinforce Forward Tilt’s culture of delivering the best experiences clients have ever had.
• Plan and coordinate all phases of furniture installation projects, including scheduling, logistics, and site preparation.
• Manage and direct field installation crews, ensuring work is completed on time, on budget, and to Forward Tilt’s quality standards.
• Serve as the primary point of contact for clients during delivery and installation, maintaining a high level of professionalism and responsiveness.
• Communicate proactively with the internal Sales team regarding project status, ship dates, punch list items, and any on-site issues.
• Inspect delivered product against purchase orders and packing lists; document and resolve discrepancies with vendors and the internal team.
• Identify punch list items during and after installation; coordinate timely resolution with vendors, technicians, and the client.
• Ensure installation crews follow safety protocols, company standards, and site-specific access requirements.
• Maintain accurate project documentation including field notes, completion sign-offs, and photo records for each job.
• Coordinate with Marketing and Project Management to schedule site photography and drone capture for dedicated accounts.
• Provide post-installation support and follow-through to ensure full client satisfaction before project close-out.

What Makes You a Great Fit

You’ll thrive in this role if you:

• Demonstrate the ability to manage complex installation projects from kick-off through client sign-off.
• Make sound decisions independently and take ownership of project outcomes and client satisfaction.
• Lead by example with punctuality, reliability, and a strong work ethic.
• Build strong relationships with clients, vendors, and installation crews.
• Analyze on-site issues quickly and find practical, effective solutions.
• Think critically under pressure to keep projects on schedule.
• Manage multiple concurrent projects across different client sites with accuracy and composure.
• Proactively plan projects from the ground up—anticipating dependencies, aligning resources in advance, and keeping all stakeholders informed before issues arise.

What You Bring

• Direct experience with commercial/office furniture installation and project management.
• Valid driver’s license and reliable transportation; ability to drive a company vehicle when required.
• Strong written and verbal communication skills.
• High attention to detail and exceptional organizational ability.
• Proficiency in Microsoft Office Suite.
• Physical capability to lift a minimum of 50 pounds and work safely in a variety of site environments.
• Prior experience with systems furniture, case goods, and wall-hung systems is a strong plus.

Why Forward Tilt?

Forward Tilt is a leader in the commercial furnishings industry, dedicated to creating spaces that meet the needs of the modern worker. Our client-focused approach is evident in every customized space we create and in every team member we hire. We value curiosity, critical thinking, and collaboration, knowing that our organization flourishes when employees are engaged and supported. High performers in this role have clear paths into senior project management and cross-functional leadership. If you’re a driven, detail-oriented professional who is ready to take real ownership and work alongside a team that takes pride in finishing strong, this could be your next chapter.

Sound like your story? Let’s talk.