Project Manager

Summary:

The Project Manager is responsible for driving key initiatives across Gardner White’s Communications + Retail Innovation team from concept through execution. Reporting to the Chief Communications + Retail Innovation Officer, this role provides project management support across Retail Innovation, Communications, and Community Engagement by ensuring alignment, accountability, and progress across cross-functional projects.

The ideal candidate is highly organized, proactive, and collaborative, with the ability to manage multiple projects in a fast-paced environment. They excel at creating structure, anticipating needs, driving execution, and ensuring critical details are completed on time.

Job Responsibilities:

Project Planning & Execution

• Develop and manage project plans, timelines, milestones, deliverables, and action items for initiatives across Communications, Retail Innovation, and Community Engagement.
• Translate ideas and strategic priorities into clear workplans with defined owners, deadlines, and next steps.
• Drive projects forward from kickoff through completion, ensuring teams remain aligned on scope, timing, and responsibilities.
• Coordinate multiple concurrent projects and proactively identify competing priorities, dependencies, and potential roadblocks.
• Maintain visibility into project status and escalate issues, delays, or decisions when needed.
• Ensure appropriate follow-up and closure on action items and project deliverables.

Cross-Functional Coordination

• Serve as a central coordination point for projects involving multiple departments and stakeholders.
• Facilitate communication between internal teams including Marketing, Operations, Merchandising, Real Estate, Technology, and other business partners.
• Coordinate with external agencies, vendors, and partners as needed to support project execution.
• Schedule and facilitate project meetings, develop agendas, document key decisions, and ensure clear follow-up.
• Help clarify ownership and responsibilities when projects cross functional or departmental lines.

Retail Innovation & Store Initiatives

• Support project management for new store openings, remodels, retail innovation initiatives, showroom concepts, and customer-experience projects.
• Coordinate project timelines across design, merchandising, operations, marketing, communications, and other partners.
• Track key milestones, approvals, installations, materials, and dependencies associated with store and retail initiatives.
• Help ensure concepts move efficiently from planning and design into implementation.

Communications, Community & Events

• Support the planning and execution of major communications initiatives, community partnerships, sponsorships, events, and market activations.
• Develop integrated timelines for initiatives requiring coordination across PR, community engagement, marketing, stores, and external partners.
• Track deliverables, approvals, assets, logistics, and deadlines associated with major campaigns and events.
• Help ensure teams have the information and materials needed to execute successfully.

Department Planning & Visibility

• Maintain a centralized view of active and upcoming projects across the Communications + Retail Innovation organization.
• Develop simple, effective project dashboards and status reports that provide leadership with visibility into priorities, progress, risks, and decisions needed.
• Support weekly project and priority reviews with the Chief Communications + Retail Innovation Officer and department leaders.
• Help establish consistent project management processes, tools, and ways of working across the department.
• Identify opportunities to improve workflows, communication, and coordination as the organization continues to grow.