Project Manager
This position reports directly to the Managing Director of DC Solutions. We are seeking an experienced Project Manager to lead the planning, execution, and delivery of projects related to datacenter infrastructure, products, and services. The ideal candidate will manage end-to-end project lifecycles, ensuring the successful deployment of datacenter solutions, including hardware, design, engineering, installation, and integration services. Additional responsibilities include:
Responsibilities:
- Define project scope, timelines, deliverables, quality and performance standards and success criteria in collaboration with customers and internal stakeholders, managing processes for the project lifecycle.
- Leads an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency.
- Predict resources are needed to reach objectives and manage resources in an effective and efficient manner.
- Outlines the tasks involved in the project and delegates accordingly.
- Conducts cost analysis; estimating expected costs for the project and preparing and implementing a budget based on estimates.
- Identify the specific business opportunity the project aims to solve and the desired outcomes and benefits.
- Report project outcomes and/or risks to the Managing Director and escalate issues, as necessary, according to project work plan.
- Conduct risks assessments, report identified risks to management; provide recommendations for mitigation of risks.
- Acts as a liaison between company, customers, and vendors.
- Conduct post-project reviews to refine processes and enhance service offerings.
- Support additional project initiatives across the broader GoFoton team as approved by the Vice President Sales or Leadership team.
- Supply Inputs to Strategic DC Market Planning based on customer and partner feedback
- Develop and manage the process of measuring Customer Satisfaction, producing quarterly customer satisfaction reports for Data Center customers.
- Communicate and collaborate with Sales, PLM, Field Support and Engineering to provide training and information required to promote and sell new projects, products & solutions.
- Ensure compliance with federal, state, local, industry, contractual and company regulations, stand, specifications, and best practices.
- Carry out other miscellaneous duties as may be assigned by management.