Project Manager I / Sales Support
About Us:
Here at Olympus Group, we have created visual experiences through custom printing, sewing, and finishing for sports, entertainment, tradeshows, and events for over 120 years.
From Coca-Cola to Disney, from the Milwaukee Bucks to the Las Vegas Raiders, Fortune 500 companies have trusted Olympus Group with their brand to create captivating graphics, flags, banners, mascots, and more. Yes, MASCOTS!
Our highly skilled teams in Milwaukee, Orlando, Denver, Las Vegas, and Grand Rapids create stunning pieces to the highest standards of the biggest brands in the world. If you want to work alongside creative, hard-working, and talented individuals, we encourage you to explore this opportunity!
Don’t just take our word for it – Olympus Group’s Glassdoor Reviews
About the Role:
As a Project Manager I, you'll support Account Managers and customers by coordinating highly customized projects from order entry through production and delivery. This role primarily supports our Entertainment industry customers, including local amusement parks and similar high-profile organizations, where projects often involve unique specs, detailed artwork, specialized materials, and strict deadlines.
This is a fast-paced, detail-oriented role. Unlike high-volume standardized manufacturing, most of our projects are custom-built to each customer's requirements — so you'll be reviewing details, asking questions, coordinating across departments, and making sure everyone has what they need to get the project done right. As you grow in the role, you'll also take on a growing role in quoting for custom projects.
What you'll do:
- Support Account Managers with pre-sale activities — samples, color-match targets, product info, and customer requirements
- Assist with quoting on custom projects, with increasing ownership of this as you grow in the role
- Communicate directly with customers on project details, artwork approvals, status updates, and tracking
- Enter orders accurately into our ERP system and catch missing or inconsistent info before it reaches production
- Coordinate artwork approvals and manage project details across Prepress, Engineering, Purchasing, Production, Scheduling, and Shipping
- Track open orders through production and proactively flag anything that could affect delivery
- Submit purchase requisitions for vendor-supplied materials and keep POs linked to the right customer orders
- Serve as the go-to internal contact when questions come up on your assigned projects
What you'll bring:
- 1–3 years in project coordination, customer service, operations, account support, or manufacturing
- Strong organizational skills and real attention to detail — small errors here can affect production schedules or the customer experience
- Ability to juggle multiple projects and shifting priorities without losing track of the details
- Strong written and verbal communication, and the judgment to know when to ask questions or escalate
- Comfort with numbers — you'll be estimating costs and building quotes as you grow into the role
- Proficiency with Outlook, Excel, and Teams
Nice to have:
- ERP/CRM/order-management experience (Epicor a plus)
- Background in print, signage, exhibits, events, or entertainment
- Experience with artwork, graphic files, or prepress processes
- Experience with vendors, purchasing, or POs
- A degree in Business, Communications, or Operations
Schedule: Monday–Friday, 8:00 AM–5:00 PM, with flexibility required to support time-sensitive customer projects.
Benefits:
- Competitive Compensation and Profit Sharing
- Comprehensive Benefits: Enjoy a full range of benefits including 401(k) with matching, health insurance, paid time off, tuition reimbursement, and more!
Why Choose Olympus Group:
- Career Growth: We prioritize professional development and offer opportunities for advancement within our innovative and growing company.
- Team Spirit: Be part of a collaborative team that values your expertise and contributions to delivering outstanding results.
Apply today if you're ready to bring your skills and enthusiasm for quality to Olympus Group and embark on a rewarding career journey with us! We're looking for someone who enjoys solving problems, working with people, and getting the details right. You don't need to know our products or processes on day one — you do need to be curious, organized, accountable, and comfortable asking questions.
Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day!
Working hours are Monday-Friday 8am-5pm. Flexibility with working days and hours is required to meet customer demands.
8+ hours per working day excluding breaks.