Project Manager II-110354
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Unlock Your Career Potential: Project Management at ADP. It's the machine that propels us forward with commitment and excellence. You are savvy about our business environment and know how to adeptly manage people and processes. You have the leadership and analytical skills to ensure projects reach the finish line -- on time, within scope and within budget. We give you the tools to succeed, with continuous opportunities to train and advance.
ADP is hiring a Project Manager II. In this position, you'll be responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
BASIC FUNCTION :
Responsible for the successful deployment of enhanced or new ADP products on time and with high quality utilizing Project Manager Standards aligned with the PMP or other professional standards. Responsible for organizational alignment across all functional areas (Development, Implementation, Service, Training, Marketing, Sales, Etc.). Responsible for forming the project team and monitoring their activities. Ensures milestones are successfully met through the management of project activities, tasks and coordination of resources. Responsible for directing Pilot and Rollout activities to assure quality and TotalSource acceptance.
ESSENTIAL RESPONSIBILITIES :
- Project manages the deployment of new ADP products and subsequent product versions and releases. Manages a project team from all TotalSource functional areas (Implementation, Service, Training, Documentation, Marketing, and Sales) to assure organizational readiness. Manages the project's scope (requirements and quality), develops and manages the overall project plan and monitors changes. May revise estimates and milestone dates in response to a change in scope during the project. Communicates and gains approval from Sr. Management for all changes that have measurable impact to the project plan.
- Coordinates and communicates with the Regions through Product Champions that are assigned by each Region. Assures that Sales is receiving communications through Marketing. Communicates with Sr. Management as appropriate.
- Identify all risks to the scope, quality and schedule. Develops options and strategies to mitigate risk and keep the project on schedule with high quality. Documents these risks and mitigating strategies and publishes them to project team members and Sr. Management.
- Clarifies organizational priorities from the Project Sponsor in terms of Scope (Features/Functionality required), quality levels (acceptable or desirable) and schedule. Manages the project and makes decisions according to these overall priorities
- Develops and communicates the project plan tasks through MS Project, Excel, or other agreed upon tools and assigns tasks to the appropriate team member. Tracks team members on project task execution and escalates when members miss or believe they will miss significant plan milestones.
- Facilitates regular project team meetings. Receives regular updates from all team members. Tracks all issues on an issue log and assures that all issues are resolved. Escalates when necessary. Conducts side meetings and working session, as needed, to resolve issues.
- Defines the QA, Field Test and/or Pilot strategy to assure the desired quality and reduce risk to clients (internal or external). Defines QA, Field Test and Pilot resources and assures that appropriate resources are assigned. Recruits Pilot regions and clients and makes sure that clients sign a Pilot agreement. Monitors quality at every stage to make sure that significant issues are resolved timely.
- Assists Product Manager in defining the rollout strategy and schedule. Assists with facilitating on site or Webinar Management Overviews to assure that all Regions and other appropriate organizations are ready to sell, train, implement and support the enhanced or new release. Continues to formally and informally communicate with the Region and Division for several months after rollout and other areas after rollout to get additional feedback form the regions and the clients to enhance the deliverable.
- Continues to manage future project phases and releases as needed.
- Performs Business Analysts duties as required
Scope/ Complexity :
- Proven ability to successfully lead projects, as assigned.
Decision Making /Judgement :
- Receives minimum supervision with the ability to work independently within established parameters. Generally works under deadlines and subject to heavy workloads.
CoNTACT (Internal - External) :
- Internal: Operations, Client Services, IT, Regional and Divisional Support and Management, Employee Service Center, Divisional Legal and Accounting, ADP Business Partners, etc
- External: Client and Vendors
Accountability :
- Errors, bad judgment, team leadership, and project delays can cause delay, expense and disruption to project(s) status.
Travel Requirements :
- Regional, Client, and Satellite Office Travel (overnight): 25%
Competencies :
- Results Oriented: Takes personal ownership for achieving the highest levels of personal and organizational performance in order to help the overall business achieve their goals (Sales, Revenue, Starts, NOI, Expense, Retention - Quality). Accountable for meeting project schedule, achieving quality goals, and assuring organizational alignment.
- Approach to Work: Willing and able to take on diverse projects and tasks, as assigned, that are priorities for the business. Displays energy and initiative. Takes ownership for defining priorities and utilizing project resources. Accepts feedback professionally and constructively.
- Collaboration/Teamwork: Works effectively with project team that is outside the formal line of authority to meet project objectives.
- Client Focus: Understands the perspective of the client and takes actions to integrate their needs with the products and strategic direction of ADP. Works closely with Marketing, the Regions, and directly with clients to get continuous feedback.
- Detail orientation: Tracks and documents all project open items and tasks. Follows up to assure on time completion by the assigned resources. Conducts working sessions and meetings, as necessary, to address larger cross functional issues.
- Follows Project Management disciplines in the following areas: Scope Management, Schedule Management, Cost Management, Issue Management, Risk Management, Quality Management, and Communication Management.
- Project Management/Planning: Establishes and manages project plan. Accomplishes project requirements by monitoring results, controlling resources and modifying project plan. Overcomes unforeseen obstacles/barriers. Anticipates resource needs, identifies and tracks detailed tasks, sets priorities, defines dependencies, and schedules activities. Conducts regular Project Meetings to track progress.
- Building/Managing Teams: Organizes, gains the involvement of, and manages project teams from all functional areas to accomplish specific project and organizational goals. Monitors team activities and escalates issues, where needed, to maximize department results. Uses excellent verbal and written skills to maintain plans and issues logs.
- Problem Analysis/Resolution: Gathers information on issues to construct options and either make decisions or recommend options to Sr. Mgmt, as appropriate. Anticipates, identifies, and resolves problems in a timely manner. Assigns tasks to appropriate cross functional resources and follows up.
- Works well under pressure and has a high tolerance for stress. Must possess excellent organizational and time management skills for managing multiple, diverse and conflicting activities. Must possess excellent communication, presentation and facilitation skills.
Required Qualifications:
- Minimum of 1-year Project Management experience with HR/Payroll development projects or related experience.
- Experience in progressive structured analysis or systems analyst experience.
- Requires strong interpersonal skills, good presentation and communication skills and analytical ability and a considerable aptitude in human relations.
- Proficient in the following (or related) computer programs: Microsoft Office Suite including Excel, Word, Internet/Intranet. etc.
- Good working knowledge of SQL Query and Project Management software preferred
- Should be working towards PMP or equivalent Professional Project Management certification.