Project Manager II

Serves as the primary point of contact for customers for orders once they are handed off from sales. Responsible for ensuring customer satisfaction while maintaining shop production targets, maximizing profitability for each order, and being consistent with our corporate mission, values and department objectives.

ESSENTIAL FUNCTIONS:

• Work on up to 60 projects and/or 9000 tons with limited guidance from Senior PM or PM managers.
• Develop and maintain good relationships with customers; coordinate activities with drafting/engineering, sales and estimating, shipping and production departments to determine project schedules.
• Have ability to identify the makeup of a joist or girder along with differences of series. Be able to identify all deck types and their properties.
• Coordinate all aspects of sublet work: specifications, detail drawings, material, delivery schedules, transportation, invoicing. Also make sure that all contractual requirements related to quality (including 3rd party inspections) and schedules are passed on to the subcontractor as a minimum.
• Ensure that the purchasing department has received the information or instructions related to sublet work such as galvanizing, bending, rolling, etc. as applicable.
• Comprehend and write Requests for Information from any department.
• Hold kick-off meeting with Production.
• Review comparison reports: research and prepare change orders based on verifiable information; follow-up on collection letters to customers and prepare processing forms and/or process extra credit.
• Process back charge forms in collaboration with various departments when claims are received.
• Review claims, document issues, and resolve claims in collaboration with management, who will grant final approval.
• Review charges, document issues, and provide management with the supporting documents necessary to review claims.
• Provides continuous improvement guidance and input to all departments.
• Research accounting issues as requested by the Accounting Manager.
• Prepares reports and correspondence for internal and external use.
• Perform other duties as assigned by supervisor.
• Regular and reliable attendance.