Project Manager (IT Infrastructure and Network Projects)
Key Responsibilities
Lead end‑to‑end delivery of IT projects (infrastructure, applications, or hybrid) from initiation through planning, execution, UAT, rollout, and closure, ensuring agreed scope, schedule, budget, and quality.
Develop and maintain project plans, including timelines, milestones, dependencies, resource plans, and communication plans; track activities and adjust as needed.
Define project scope and requirements by working closely with business stakeholders, users, architects, and technical teams; manage scope change through formal change control.
Identify, assess, and manage project risks and issues; develop mitigation and contingency plans, escalate in a timely manner, and drive resolution.
Coordinate internal resources and third parties/vendors to ensure effective execution, including vendor management, contract alignment, and service delivery follow‑up.
Monitor project budget, costs, and benefits; provide regular financial and status reports to management and stakeholders with clear KPIs and variance analysis.
Ensure project deliverables comply with internal policies, security and regulatory requirements, and relevant standards or frameworks adopted by the organization.
Facilitate project meetings, workshops, and steering committees; prepare agendas, minutes, action lists, and follow‑ups.
Maintain comprehensive project documentation, including charters, plans, RAID logs, test and cutover plans, and closure reports; ensure lessons learned are captured and reused.
Provide effective leadership and guidance to cross‑functional project teams, promoting collaboration, accountability, and continuous improvement.
Support adoption of organizational project management standards, tools, and best practices (e.g. PMO templates, governance, SFIA PRMG skill expectations).
Required Qualifications and Experience
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.
5–8 years of relevant IT experience with at least 3 years in hands‑on IT project management or coordination, preferably in infrastructure, applications, or enterprise‑scale projects.
Proven track record delivering medium‑scale IT projects with direct business impact, firm deadlines, and multiple stakeholders.
Experience working in enterprise environments (e.g. financial services, telecom, government, or large service providers) and managing cross‑functional technology teams.
Solid understanding of common project management methodologies and lifecycles (waterfall, agile or hybrid) and their application in IT initiatives.
Hong Kong experience or strong familiarity with local working culture and stakeholder expectations is preferred.
Skills and Competencies
Strong project management skills aligned with SFIA Project Management (PRMG) at Level 5: full responsibility for definition, approach, facilitation, and completion of medium‑scale projects.
Excellent stakeholder management and communication skills, able to work with senior management, business users, engineers, and external vendors.
Solid risk, issue, and change management capabilities, with structured governance and documentation.
Good understanding of IT infrastructure (servers, network, storage, cloud, data center) and/or enterprise applications, SDLC, testing, and deployment processes.
Proficiency with project management tools such as MS Project, Jira, Confluence, or equivalent, and with common office productivity tools.
Strong analytical and problem‑solving abilities, attention to detail, and ability to prioritize under pressure.
Good command of written and spoken English; Cantonese and/or Mandarin is an advantage for Hong Kong stakeholders and vendors.
Certifications (Preferred)
Professional project management certification such as PMP, PRINCE2 Practitioner, or equivalent.
Agile certifications (Scrum Master, PMI‑ACP, or similar) are an advantage, especially for agile/hybrid delivery environments.
Relevant ITIL or service management certification is a plus for operations‑related or infrastructure projects.