Project Manager - IT infrastructure & Disaster Recovery (DR)

Key Responsibilities

• Project Planning & Delivery: Plan and lead end-to-end delivery of government infrastructure projects covering data centre, servers, storage, network, security, virtualisation and hybrid cloud environments.

• Disaster Recovery & Business Continuity: Lead the design, implementation and testing of DR solutions, including DR site setup, data replication, backup, failover and failback; define and validate RTO/RPO and align with the client's business continuity requirements.

• DR Drills & Readiness: Plan and execute DR drills and simulations, prepare DR runbooks and reports, and ensure findings are closed to maintain DR readiness.

• Scope, Schedule & Cost Control: Establish and maintain the project baseline, enforce formal change control, and track progress against milestones and budget so that projects are delivered with no delay, cost overrun or scope creep.

• Migration & Cutover: Plan and manage infrastructure migrations, installations and cutovers within approved change windows, minimising downtime and service disruption.

• Government Governance & Compliance: Run project governance in line with government requirements, including steering and technical committee meetings, progress reporting, documentation, audit readiness and applicable public sector ICT and security guidelines.

• Stakeholder Management: Build trusted relationships with government project owners, IT operations and internal management; manage expectations, resolve conflicts and keep all parties aligned throughout the project lifecycle.

• Vendor Management: Manage hardware and software suppliers, telcos, data centre providers and subcontractors, including equipment lead times, delivery, installation, commissioning and SLA performance.

• Negotiation & Contract Management: Negotiate scope, change requests, variation orders, timelines and commercial terms with clients and vendors; manage contract and payment milestones and minimise exposure to penalties such as LAD.

• Risk & Issue Management: Identify technical, supply chain and operational risks early, develop mitigation plans, and escalate appropriately to protect schedule, cost and scope.

• Service Handover & Monitoring: Ensure smooth handover to operations, monitor service metrics and SLAs, and address technical or reliability issues as they arise.

• Company Support: Provide support for any additional company needs and contribute to continuous improvement of delivery practices.

Requirement

• Experience: Minimum of 5 years of project management experience in IT infrastructure and/or Disaster Recovery, including at least 3 years managing Malaysian government / public sector projects from inception to completion.

• Proven Delivery Track Record: Demonstrated history of delivering Malaysian government / public sector projects on time, within budget and within the agreed scope, with no schedule delay, cost overrun or uncontrolled scope change. Candidates should be able to provide verifiable project references.

• High-Value Projects: Proven experience managing high-value projects, including full accountability for budget, cost control and commercial outcomes.

• Negotiation Skills: Strong negotiation skills, with experience negotiating scope, change requests, commercial terms and timelines with government clients, vendors and subcontractors to reach outcomes that protect delivery and margin.

• Vendor Management: Proven ability to manage multiple vendors and subcontractors, including selection, contract terms, performance tracking against SLAs and deliverables, and escalation.

• Stakeholder Management: Excellent stakeholder management and communication skills, able to engage confidently with senior government officials, steering committees, technical teams and internal management.

• Technical Knowledge: Solid understanding of data centre infrastructure, servers, storage, networking, virtualisation, backup and replication technologies, hybrid cloud, and DR/BCP concepts such as RTO, RPO, failover and failback.

• Project Management Skills: Ability to manage multiple projects simultaneously, prioritise effectively and work under tight deadlines, including after-hours cutovers and DR drills when required.

• Educational Qualifications: Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Computer Science, Information Technology, or a related field.Certifications:

Added Advantage:

• Experience delivering DR sites or data centre projects for government agencies or critical national information infrastructure.

• Exposure to mainframe or legacy infrastructure environments.

• Project Management Professional (PMP), PRINCE2 or equivalent is highly preferred.