Project Manager-Job Code - 384031

Project Manager - Job Description (JD)

Job Title: Project Manager
Function: Delivery & Account Governance
Reporting To: KAG Owner
Location: South / As Applicable
Role Summary
The Project Manager is the single-point accountable owner for end-to-end project delivery and commercial
realization for assigned Key Account Group (KAG) accounts, and /or Non-KAG Accounts. The role ensures
that project execution is seamlessly converted into timely billing and collections in line with contractual terms,
revenue targets, and cash flow objectives.
Key Responsibilities
1. Overall Project Accountability
 Own the complete project lifecycle including
initiation, planning, execution, billing,
collections, and closure.
 Upsell / Cross sell in existing KAG accounts,
drive revenue number of KAG owned accounts
 Ensure delivery adherence to scope, timelines,
quality, and contractual obligations.
 Act as the single point of accountability for
risks, issues, dependencies, and escalations.
 Drive regular governance reviews with internal
stakeholders and customers.
 Maintain accurate project documentation, plans,
and leadership status reports.
2. Billing Discipline (Within 3 Days of Project
Execution)
 Ensure billing readiness is planned as part of
project initiation.
 Coordinate with delivery and finance teams to
validate milestone or execution completion.
 Ensure invoices are raised within 3 working
days of milestone completion or project
execution.
 Track and resolve billing delays proactively.
 Maintain project and account-level billing
trackers.
3. Collections Ownership (Within 30 Days / As
Per Contract)
 Own collections follow-up against raised
invoices in coordination with Finance/AR teams.
 Ensure payment realization within 30 days or in
line with contractual payment terms.
 Engage customers on pending payments,
disputes, and acceptance clarifications.

 Escalate overdue invoices with impact
assessment and recovery plans.
 Report AR ageing and collections status in
governance forums.
Skills & Competencies
 Strong project and delivery management
experience.
 Understanding of contracts, milestone-based
billing, invoicing, and collections.
 High ownership and execution rigor.
 Strong stakeholder communication and
escalation management skills.
Qualification & Experience
 Bachelor’s degree preferably in Engineering,
Technology, or Management.
 3- 5 years of experience in project or delivery
management roles.
 Experience working with large enterprise,
education, or government accounts preferred.
Key Success Metrics (KPIs)
 On-time project delivery performance.
 Own KAG owned accounts, grow revenue,
upsell / Cross Sell in existing KAG owned
accounts
 Billing completed within 3 working days of
execution or milestone completion.
 Collections cycle time and AR ageing.
 Revenue leakage or billing slippage incidents.
 Stakeholder and customer satisfaction.