Project Manager, Management & Operations
Summary
This role involves managing high-impact projects for a global health program, focusing on operational coordination, process improvement, and stakeholder engagement. The project manager will utilize standard project management tools and methodologies to ensure initiatives are delivered on time and within budget.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager, Management & Operations based in the United States.
This role offers the opportunity to manage high-impact projects within a large, US government-funded global health program.
You will lead central-level initiatives from planning through completion, ensuring they remain on schedule, within budget, and aligned with strategic priorities.
The position combines project management, operational coordination, process improvement, and stakeholder engagement across a complex international environment.
You will collaborate with internal service teams, technical experts, program leaders, partners, and project staff to resolve challenges and maintain operational excellence.
The role also contributes to standardized tools, systems, reporting, and processes that improve project execution and organizational efficiency.
Success requires strong judgment, communication, problem-solving, and the ability to influence stakeholders without relying solely on formal authority.
This is a remote US opportunity with occasional travel and the potential to support country-level teams when operational needs arise.
Accountabilities:
- Lead the planning, execution, monitoring, and completion of central-level projects and Core-funded initiatives, ensuring alignment with approved timelines, budgets, scope, and strategic objectives.
- Develop and maintain comprehensive project management tools, workplans, schedules, budgets, monitoring mechanisms, and reporting processes to support effective delivery.
- Establish and promote best practices, standardized approaches, tools, and systems that improve project execution, operational consistency, and efficiency.
- Coordinate closely with technical, program management, and project team members to identify and resolve issues, dependencies, and implementation challenges that could affect delivery.
- Monitor contractual deliverables, activity budgets, project milestones, and operational commitments, escalating risks and recommending corrective actions when needed.
- Serve as an operational point of contact for selected initiatives, troubleshooting cross-functional challenges and coordinating with enterprise services such as procurement, contract management, technology, and other support functions.
- Build and maintain productive relationships with partners and stakeholders through regular communication, collaboration, and shared decision-making where appropriate.
- Contribute to activity reports, project updates, management reviews, and other materials that provide visibility into progress, risks, budgets, and outcomes.
- Support resource planning, task delegation, team coordination, onboarding, orientation, and performance-related processes to help project personnel operate effectively.
- Develop systems and processes that balance standardization, client requirements, organizational needs, usability, and operational efficiency.
- Provide project management or country-level backstopping support when required by program needs.
- Identify opportunities to improve workflows and anticipate the operational impact of process changes, helping teams adapt while maintaining project continuity.
- Apply sound judgment to complex operational problems where delays or ineffective decisions may have significant implications for project schedules, budgets, and broader activities.
- May supervise Project Officers and coordinate project plans, resources, training, and budgets with senior management.
- Bachelor’s degree or international equivalent in communication and social marketing, economic development, education, health, nutrition, research, technology, youth development, or a related field; a project management certification is strongly preferred.
- At least 8 years of relevant experience applying project management principles and practices, including at least 2 years of management experience.
- Experience working within an NGO, government agency, private organization, or comparable complex institutional environment.
- Experience in international or US-based program development or project management is preferred.
- Strong knowledge of project management methodologies, processes, systems, and project management software.
- Demonstrated ability to develop and manage complex workplans, budgets, schedules, deliverables, risks, resources, and critical paths from initiation through completion.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with internal teams, external stakeholders, partners, and senior leadership.
- Strong negotiation, problem-solving, facilitation, and stakeholder management capabilities.
- Ability to influence, motivate, and coordinate people across functions and organizational boundaries.
- Demonstrated ability to work independently while partnering effectively with multiple departments and external stakeholders.
- Strong organizational skills and the ability to prioritize competing demands, adapt to changing project requirements, and maintain delivery in a fast-paced environment.
- Experience creating and managing systems and processes, with an understanding of when standardization is needed and how to balance it with stakeholder and operational requirements.
- Ability to anticipate how process changes affect people and workflows while improving efficiency and simplicity.
- Professional fluency in English is required; proficiency in a second language such as French, Spanish, Portuguese, Russian, or Arabic is an advantage.
- Ability to travel approximately 10%–25% as required.
- Comfortable working in a primarily remote, computer-based environment and using Microsoft Office 365, SharePoint, Teams/Zoom, mobile technology, and standard business systems.
- Base salary: $90,000–$110,000 USD annually for US-based hires, with final compensation determined by experience, education, skills, location, internal equity, and organizational budget.
- Retirement: Employer contribution of 7% of monthly base pay to a money purchase pension plan.
- Paid vacation: 18 days per year for eligible full-time US employees.
- Sick leave: 12 days per year for eligible full-time US employees.
- Paid holidays: 11 holidays per year.
- Professional development: Access to professional development opportunities designed to support continued career growth.
- Work-life balance: Policies, programs, and benefits designed to support employee well-being and a healthy work/life balance.
- Global impact: Opportunity to contribute to complex international health and development initiatives with meaningful social impact.
- Remote work: US-remote position, with travel requirements typically ranging from 10% to 25%.
- Funding condition: This position is contingent upon donor funding.
- Additional consideration: International hiring ranges may differ depending on location.
Requirements:
Benefits:
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