Project Manager - National Accounts
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Summary
Manages key account projects for a packaging company, coordinating sales, customer service, and internal teams to deliver business reviews and margin improvements while tracking deliverables and reporting progress.
The National Accounts Project Manager will partner with the assigned National Account Executives in managing all aspects of existing business including directing customer service, Sales Professionals, and engaging Sales Management, Corrugated Specialists, and Equipment Specialists as necessary. The Project Manager will be responsible for managing National Account projects and will assist sales to develop a consistent procedure for business reviews.
- Lead the planning and implementation of Key Account projects.
- Lead and coordinate business reviews. Work closely with Sales Manager and Account Manager, and work with Branch Administration to develop pertinent, effective presentations.
- Review commission reports to ensure all vendor deviations are in place. Identify margin improvement projects by customer and/or product category.
- Hold weekly team meetings to ensure priorities for the week are identified, communicated and assigned.
- Define project tasks and resource requirements.
- Assemble, direct, and motivate internal and external resources to peak performance.
- Plan and schedule project timelines.
- Track project deliverables using appropriate tools.
- Provide direction and support to project team.
- Constantly monitor and report on progress to all stakeholders.
- Travel to various key account locations as needed (Approximately 10%)
Requirements
- Bachelor's degree (B.A.) from four-year college or university; or equivalent experience
- Minimum 1 years of experience of B2B experience as a customer service rep, sales assistant, sales professional or buyer
- Packaging industry experience preferred
- Strong organizational skills, project management experience, and people management experience.
- Microsoft Office with emphasis on Outlook, Word, Excel, and PowerPoint