Project Manager (Non-Technical)
Summary
The Project Manager (Non-Technical) will handle operational coordination, partner communications, and inbox management for a short-term project. The role focuses on triaging requests, supporting partner onboarding, and maintaining documentation using tools like Salesforce.
We are looking for a Project Manager (Non-Technical) to join a dynamic team supporting technical partners, with a focus on operational coordination, communications, and partner support rather than hands-on technical delivery.
This is a short-term project opportunity, ideal for someone who enjoys fast-paced environments and delivering impact through organisation and communication.
What You’ll Do
- Manage a shared, partner-facing inbox, triaging and responding to incoming queries
- Route requests to the appropriate internal stakeholders when needed
- Independently respond to standard or recurring queries with accuracy and clarity
- Support onboarding and ongoing partner communications
- Collaborate internally to gather information and resolve partner questions
- Process and approve operational requests within internal systems
- Contribute to building and improving documentation and FAQs
- Strong written communication skills (client-facing or external communication experience)
- Background in support, coordination, or operations roles
- Experience working with Salesforce
- Ability to work independently and navigate across teams to source information
- Language: English required
Nice to Have:
- Familiarity with project management tools
- Exposure to SDLC concepts
- Experience using AI tools (e.g., Copilot) to enhance productivity
Key Traits for Success
- Proactive and resourceful mindset — able to “figure things out”
- Comfortable interacting with external stakeholders
- Strong organisational and multitasking abilities
- Curious and thoughtful approach to decision-making and escalation
- Short-Term Project