Project Manager- Observability & Monitoring

Job Description - Lead and manage observability and monitoring initiatives across IT operations, with a focus on improving service performance, reliability, and visibility. - Drive key projects such as: ? Migrating monitoring capabilities into Datadog ? Transitioning workflows from Jira to ServiceNow ? Supporting broader ServiceNow ITOM initiatives, including: § Event Management § Service Mapping § CMDB / data integrity - Partner with stakeholders to translate an ITIL-aligned observability and …