Project Manager Offshore Implementation in , United States
Project Manager
Offshore Implementation
We're the world's largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. Our recruiting centers are based in the Philippines, the offshore location for supporting the US and global English speaking countries.
Our Company Founders are business leaders with both staffing and business process outsourcing backgrounds who are deeply passionate about what we do. Our team consists of high-performing, metrics-driven A-Players who are committed to exceeding client and internal expectations.
Job Description
Key Responsibilities:
Working with technology managers to support the execution and implementation of project plans to transition business processes offshore
Leading outsourcing transitions across multiple waves managing both vendor and TIAA staff through successful transitions
Providing clear, concise and accurate senior management updates
Ensuring compliance with TIAA CREF Operational Risk requirements throughout the project lifecycle
Ensuring that best practices are leveraged across the teams and that service delivery performance is closely monitored through transition and issues dealt with within the stream or escalated to senior management
Ensuring overall project tracking, planning, coordination and status reporting to the various stakeholders (including Senior Management) using effective communication channels
Coordinate and work closely with the TIAA CREF sourcing and vendor management teams
Assisting in formulation of the service level targets with proper project governance (both Transition and Steady State projects), risk management, deliverables tracking and financial management across multiple work streams
Candidate Requirements:
Minimum 5 years of Transition Management experience
Sound knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Strong analytical skills and attention to detail
Operating with sensitivity and respect within difficult situations
Flexibility in working hours
Self-organized and structured
Ability to multi-task and work under pressure to deliver results
Bachelor's Degree
Additional Information
All your information will be kept confidential according to EEO guidelines.