Project Manager
Description
Key Responsibilities:
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Project Leadership:
Lead the successful planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within scope, and within budget.
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Agile Methodology:
Apply Agile practices to manage project deliverables, sprints, and team progress. Participate in daily stand-ups, sprint planning, reviews, and retrospectives.
- Client Communication:
Serve as the primary point of contact for clients throughout the project lifecycle. Manage client expectations, provide status updates, and ensure customer satisfaction through clear communication and effective problem-solving.
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Cross-Functional Collaboration:
Work closely with internal teams (such as Engineering, QA, and Product) to ensure the smooth execution of deliverables and that the solution meets the client's requirements.
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Risk Management:
Proactively identify project risks and challenges, working with the team to mitigate issues and ensure the project stays on track. Develop and implement contingency plans when necessary.
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Documentation & Reporting:
Maintain clear and accurate project documentation, including project plans, schedules, and status reports. Regularly update stakeholders on project progress and health.
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Scope Management:
Mange defined project scope, objectives, and deliverables in collaboration with clients and internal teams. Manage changes in project scope and adjust project plans accordingly.
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Continuous Improvement:
Promote a culture of continuous improvement by evaluating project outcomes and processes. Identify areas for process improvement and collaborate with the team to implement improvements.
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Team Coordination:
Ensure that all team members are aligned with the project goals and timeline. Monitor team performance, provide guidance, and ensure resources are effectively utilized.
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Training & Support:
Support delivery of training materials for clients to ensure successful adoption and usage of the implemented software solution.
Required Skills:
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Experience:
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5+ years of experience in project management, within professional services, software implementation, or consulting in a SaaS or cloud-based solution environment.
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Familiarity with modern implementation methodologies (e.g., DevOps, CI/CD) and agile development processes.
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Proven experience managing Agile software implementation projects using Scrum methodologies.
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Familiarity with software implementation life cycles, including system integration, customization, and deployment.
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Technical Skills:
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Solid understanding of Agile principles, frameworks, and project management tools (e.g., Jira, Trello, Microsoft Project).
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Ability to work with cross-functional teams, including technical teams, to deliver software solutions.
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Project Management:
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Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
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Experience in managing project budgets, timelines, and resources.
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Excellent problem-solving skills, with the ability to anticipate project challenges and proactively address them.
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Leadership & Communication:
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Strong interpersonal and leadership skills, with the ability to work effectively with internal and external stakeholders.
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Excellent verbal and written communication skills, with the ability to communicate complex ideas clearly to both technical and non-technical audiences.
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Ability to manage client expectations and build strong relationships with key stakeholders.
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Education:
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Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.
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Ability to travel as needed, up to 50%.
Skills
As published by lever · 5 questions · 1 written answer
Basics
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Written answers (1)
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