Project Manager
Summary
Oversee travel-tech implementations for tour/rail operators, coordinating client projects, documentation, and customizations while managing budgets and timelines.
Project Manager
Location: Panaji, India
Department: Professional Services
Experience: 10 to 15 years
Skills: PreSales, Project Management, Product Implementation, Customer Success, Client Management, Communication Skills
Job Title: Implementation Project Manager
Department: Professional Services
Reporting To: Head of Professional Services
Location: Panaji, Goa
Job Type: Work from office
Company Profile
Open Destinations Limited is a leading technology provider exclusive to the travel industry, with more than 25 years’
real-world experience. Our team consists of have 500+ travel tech experts, solving the biggest technological issues
that tour and rail operators face. 10,000 travel professionals use our technology every single day. They choose us
because our technology is richer, more complete and more customer centric than any other in the marketplace.
Responsibilities
- Co-ordinate project management activities with ODL clients including regular reporting and client meetings.
- Document, track and communicate project issues, risks, requirements and dependencies using ODL methodology and toolkit.
- Manage the delivery of professional services to meet client requirements, working closely with our
- Work closely with the Client project management resource to resolve issues and ensure project tasks are completed to plan.
- Ensure that quality manuals and client specific documentation are produced and available to clients
- Liaise with ODL technical resources and development teams to deliver client specific customizations (developments).
- Manage commercial aspects of projects including staff timesheets, expenses, development estimates,
- forecasts and project billing.
Skills Required
- 5 years + experience of software implementation projects, ideally working in a travel technology company or tour operating environment.
- Experience of using project management tools and techniques.
- Results orientated with excellent verbal and written communication skills.
- Good interpersonal skills to communicate effectively at all levels of an organization.
- Ability to work both in a team and independently.
- Knowledge of the Travel industry and particularly of Tour Operations is preferable.
- Knowledge of external interfaces related to the travel industry is preferable.
- Desire and willingness to travel if required.
Educational Qualifications
- Graduate or Post graduate in any related field.
Experience
- 10+ years of experience in the IT sector with at least 5 years of experience in Project Management