Project Manager, Operations

Key Responsibilities

• Lead end-to-end project management for Operations system initiatives, including upgrades, enhancements, and new system implementations.

• Monitor end-to-end processes of project implementation to ensure quality deliverables from IT/vendor teams

• Act as the primary liaison between Operations stakeholders and the IT/Development teams or external vendors.

• Plan, coordinate, and lead User Acceptance Testing (UAT) for all system changes affecting the Operations department.

• Support operations colleagues in UAT execution, and act as the central point for issue logging and tracking.

• Validate that system fixes meet requirements and provide final UAT sign-off before production deployment.

• Support Operations teams to identify automation opportunities, and coordinate changes to improve productivity, improve risk management and control.

Qualifications & Experience

• Bachelor's degree in Finance, Business Administration, Information Systems, or a related field.

• Minimum of 5 years of experience in the operations department of a securities firm, bank, or other financial institution. Must be familiar with back/middle-office processes (e.g., trade booking, settlement, reconciliations etc.).

• Business analysis and project management experience or a similar role in the financial industry

• Excellent communication, interpersonal, and stakeholder management skills, with the ability to bridge the gap between technical and non-technical teams.

• Proactive and self-motivated, good planning, presentation and negotiation skills, with ability to handle multiple projects concurrently and work effectively and independently under pressure.

• High proficiency in both spoken and written English and Chinese (including fluency of Putonghua).