Project Manager Restoration
Summary
Full-time Project Manager (Repairs) at Emergency Restoration Experts in Greenville, SC, managing property restoration repair projects caused by water, fire, mold, and biohazard. Day to day they lead the repair team, communicate with homeowners and insurance adjusters, resolve customer concerns, and report metrics on revenue, costs, collections, and workload.
About Us
Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry.
Role Description:
We are looking to hire a full-time Project Manager Repairs that will pursue and cultivate strong professional relationships with customers. Project Manager Repairs are responsible for professionally and effectively addressing customer concerns and follow through to resolution.
Responsibilities:
- Project Manager Repairs are responsible for managing projects to provide customer service for our customers and support and direct the team as needed.
- Project Manager Repairs are responsible for effectively communicating with homeowners and insurance adjusters.
- Project Manager Repairs acts as secondary representative to clients.
- Project Manager Repairs provides metrics on revenue, costs, collections, and workload.