Project Manager Scrum Lead

Location: Remote (U.S.)
Company: WebFirst, LLC (a Redhawk Company)
Reports To: Program Manager / Director of Operations

Position Overview

WebFirst (a Redhawk Company) is seeking an experienced Project Manager / Scrum Lead to lead Agile delivery teams supporting federal digital services, web modernization, content management, and customer experience initiatives. This role combines traditional project management responsibilities with servant-leadership Scrum practices to ensure successful delivery of complex projects across multiple stakeholders, vendors, and development teams.

The ideal candidate is a strong communicator, facilitator, and problem solver who can manage project execution while fostering a collaborative, high-performing Agile / Kanban environment.

Key Responsibilities

Agile Leadership & Delivery

• Serve as Scrum Lead for one or more cross-functional delivery teams.
• Facilitate all Agile ceremonies, including:

• Daily Standups
• Backlog Refinement
• Sprint Reviews/Demos
• Retrospectives

• Coach teams on Agile principles,Kanban,Scrum practices, and continuous improvement.
• Remove impediments and proactively address delivery risks.
• Track velocity, team capacity, and sprint commitments.

Project Management

• Develop andmaintainproject plans, schedules, milestones, and deliverables.
• Monitor project scope, budget, resource allocation, and timelines.
• Identify, document, and mitigate risks and issues.
• Prepare and deliver status reports to leadership and clients.
• Coordinate dependencies across multiple projects and teams.
• Support contract deliverables, reporting requirements, and project governance activities.

Client & Stakeholder Management

• Serve as a primary point of contact for clients and stakeholders.
• Facilitaterequirementsgathering and project planning sessions.
• Translate businessobjectivesinto actionable work plans.
• Manage stakeholder expectations and communication.
• Build trusted relationships with client leadership and project teams.

Team Leadership

• Foster collaboration among developers, UX/CX specialists, business analysts, content strategists, QA personnel, and client stakeholders.
• Promote accountability, transparency, and team ownership.
• Support resource planning and onboarding activities.
• Mentor junior project managers and Scrum Masters as needed.

Tools & Process Management

• Maintain project and sprint tracking within Jira or equivalent platforms.
• Develop dashboards, reports, and metrics for leadership review.
• Support process improvement initiatives and organizational Agile maturity efforts.
• Coordinate release planning and production deployments with technical teams.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of project management experience leading software, digital, or web modernization projects.
• 3+ years serving as Scrum Master, Scrum Lead, or Agile Project Manager.
• Demonstrated experience managing cross-functional technical teams.
• Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies.
• Experience with Jira, Confluence, Microsoft Teams, and Microsoft Office Suite.
• Exceptional written and verbal communication skills.
• Strong facilitation, conflict resolution, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting Federal Government programs and contracts.
• Experience with CMS platforms such as Drupal, WordPress, or Sitecore.
• Experience supporting healthcare, public health, or human services agencies.
• Familiarity withDevSecOps, CI/CD pipelines, cloud hosting, and modern software delivery practices.
• PMP certification.
• Certified Scrum Master (CSM), PSM,SAFeScrum Master, or equivalent Agile certification.
• Experience managing distributed or remote teams.
• Ability to obtain andmaintaina Public Trust or higher clearance.

Success Factors

The successful candidate will:

• Lead teams that consistently deliver high-quality work on time.
• Build strong relationships with clients and internal stakeholders.
• Drive accountability whilemaintaininga servant-leader mindset.
• Improve team performance through coaching and continuous improvement.
• Effectively balance project management discipline with Agile flexibility.

Compensation & Benefits

• Competitive salary based on experience.
• Performance-based bonus opportunities.
• Medical, dental, and vision benefits.
• 401(k) with companymatch.
• Paid time off and company holidays.
• Professional development and certification support.
• Remote-first work environment.