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Sentral Services

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Project Manager

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Summary

Operations-focused Project Manager at Sentral Services in Richmond, VA who coordinates building service schedules (day porter, periodic work), acts as the client point of contact, performs walk-throughs and inspections, and helps manage job costing, budgets, staffing, and HR compliance for assigned facility service accounts.


The essential functions include, but are not limited to the following:

· Set up service schedules (day porter, periodic work, etc.) and confirm set-up and completion with assistance of Operations Manager.

· Assist in the day-to-day communication with customer and our day team; facilitate any necessary information to Operations Manager for evening service

· Actively participate in the job cost meeting for the assigned accounts to be aware of the performance of the accounts (VGP) – make adjustments/recommendations to operational budget (staffing, equipment, supplies) with assistance from VP of Operations

· Provide guidance to the operations management team on matters related to performance management, staffing/recruitment, training, payroll, and HR compliance.

· Establish work standards and flow.

· Establish and maintain effective lines of communications with the client, and account personnel to ascertain that their needs and requirements are being met per the contract.

· Demonstrate and promote company culture and values.

· Report all disciplinary matters to the Human Resources Manager and follow the company’s Progressive Disciplinary Plan.

· Job duties may be modified at any time.

· Other duties as requested by Human Resources and/or Executive team. RESPONSIBILITIES
The essential functions include, but are not limited to the following:

  • Read and understand building specifications for designated accounts – be the go-to person for understanding the expectations for the building
  • Set up service schedules (day porter, periodic work, etc.) and confirm set-up and competition with assistance of Operations Manager
  • Assist in the day-to-day communication with customer and our day team; facilitate any necessary information to Operations Manager for evening service
  • Perform periodic walk-throughs and inspections of building(s) with Operations Manager; and as needed with the customer
  • Actively participate in the job cost meeting for the assigned accounts to be aware of the performance of the accounts (VGP) – make adjustments/recommendations to operational budget (staffing, equipment, supplies) with assistance from VP of Operations
  • Provide guidance to the operations management team on matters related to performance management, staffing/recruitment, training, payroll, and HR compliance.
  • Establish work standards and flow.
  • Establish and maintain effective lines of communications with the client, and account personnel to ascertain that their needs and requirements are being met per the contract.
  • Comply with all safety, security, compliance and quality standards and procedures established by the Company and Clients.
  • Demonstrate and promote company culture and values.
  • Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements.
  • Report all disciplinary matters to the Human Resources Manager and follow the company’s Progressive Disciplinary Plan.
  • Job duties may be modified at any time.
  • Other duties as requested by Human Resources and/or Executive team.





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