Project Manager
Summary
Operations-focused Project Manager at Sentral Services in Richmond, VA who coordinates building service schedules (day porter, periodic work), acts as the client point of contact, performs walk-throughs and inspections, and helps manage job costing, budgets, staffing, and HR compliance for assigned facility service accounts.
The essential functions include, but are not limited to the following:
· Set up service schedules (day porter, periodic work, etc.) and confirm set-up and completion with assistance of Operations Manager.
· Assist in the day-to-day communication with customer and our day team; facilitate any necessary information to Operations Manager for evening service
· Actively participate in the job cost meeting for the assigned accounts to be aware of the performance of the accounts (VGP) – make adjustments/recommendations to operational budget (staffing, equipment, supplies) with assistance from VP of Operations
· Provide guidance to the operations management team on matters related to performance management, staffing/recruitment, training, payroll, and HR compliance.
· Establish work standards and flow.
· Establish and maintain effective lines of communications with the client, and account personnel to ascertain that their needs and requirements are being met per the contract.
· Demonstrate and promote company culture and values.
· Report all disciplinary matters to the Human Resources Manager and follow the company’s Progressive Disciplinary Plan.
· Job duties may be modified at any time.
· Other duties as requested by Human Resources and/or Executive team. RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Read and understand building specifications for designated accounts – be the go-to person for understanding the expectations for the building
- Set up service schedules (day porter, periodic work, etc.) and confirm set-up and competition with assistance of Operations Manager
- Assist in the day-to-day communication with customer and our day team; facilitate any necessary information to Operations Manager for evening service
- Perform periodic walk-throughs and inspections of building(s) with Operations Manager; and as needed with the customer
- Actively participate in the job cost meeting for the assigned accounts to be aware of the performance of the accounts (VGP) – make adjustments/recommendations to operational budget (staffing, equipment, supplies) with assistance from VP of Operations
- Provide guidance to the operations management team on matters related to performance management, staffing/recruitment, training, payroll, and HR compliance.
- Establish work standards and flow.
- Establish and maintain effective lines of communications with the client, and account personnel to ascertain that their needs and requirements are being met per the contract.
- Comply with all safety, security, compliance and quality standards and procedures established by the Company and Clients.
- Demonstrate and promote company culture and values.
- Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements.
- Report all disciplinary matters to the Human Resources Manager and follow the company’s Progressive Disciplinary Plan.
- Job duties may be modified at any time.
- Other duties as requested by Human Resources and/or Executive team.