Project Manager / Service Delivery Manager
Posted 2
views
Project Manager / Service Delivery Manager
About the Organization
Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal customers in the areas of cultural and environmental resources services, climate and energy change, information technology, and intelligence services. We are hiring creative, motivated, and talented people with a passion for doing what's right, what's smart, and what works.
Position Description
Redhorse Corporation is seeking a Service Delivery Manager to work on task with our client. The ideal candidate will be responsible for overall coordination, status reporting, and stability of project-oriented work efforts.
Primary Duties and Responsibilities for this position include:
- Establish and implement project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
- Assemble project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, cost, timeline risks and issues appropriately.
- Track key project milestones and adjust project plans and/or resources to meet the needs of customers.
- Coordinate communication with all areas of the enterprise that impact scope, budget, risk and resources of the work effort being managed.
- Assist the Program Manager and Chief Technology Architect in partnering with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
- Manage human resources and staffing functions to ensure project performance is exemplary (e.g., hiring, performance management).
- Manage one or more cross‐functional projects of medium to high complexity.
Minimum Basic Requirements for Skills, Experience, and Credentials include:
- A Top-Secret clearance
- Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science.
- ITIL V3/V4 Foundations or comparable framework Certification.
- Microsoft Certified IT Professional (MCITP)
- Project Management Professional (PMP®) Certified.
- Six Sigma Black Belt certified by a credible certification organization.
Preferred Basic Requirements for Skills, Experience, and Credentials include:
- Demonstrated experience providing high‐quality service based on incentivized KPIs/performance standards.
- Demonstrated experience providing high‐quality service during Government infrastructure transitions.
- Demonstrated experience providing high‐quality service based on incentivized KPIs/performance standards.
Executive Order Requirement:
In accordance with Executive Order 14042 as a Federal Contractor Redhorse requires all U.S. new hires to be fully vaccinated for COVID-19 by December 8, 2021, or prior to the first date of employment, whichever is later. As required by the Executive Order, Redhorse will work in coordination with applicable contract agencies to consider requests for Reasonable Accommodations.
Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.
EOE/M/F/Vet/Disabled