Project Manager, Studio Operations & Capability Enablement

Altria is currently seeking a Project Manager Studio Operations & Capability Enablement to join our Brand Capability & Change Management group in Richmond, VA.

The Project Manager will support The Studio, an internal creative agency, by driving project visibility, resource coordination, workflow management, and operational efficiency across creative and content initiatives. This role will enable designers and copywriters to focus on creative execution by handling intake, timelines, priorities, cross-functional coordination, and day-to-day project needs. This role will also support Brand Management Leadership Development System capability enablement and coordinating deliverables across agencies, vendors, and internal partners.

The ideal candidate is highly organized, diligent, comfortable working in project management software, and experienced in handling multiple partners and priorities in a fast-paced environment.

What you will be doing:

Project and Workflow Management

• Manage Studio project intake, prioritization, timelines, delivery schedules, milestones, dependencies, risks, and action items while maintaining Adobe Workfront projects, dashboards, reports, and status updates.

• Facilitate project kickoffs, status meetings, and partner communications.

• Track workload and capacity across Studio resources.

• Track vendor timelines, expectations, budgets, statements of work, and key performance milestones.

• Support contractor onboarding, contracting, and vendor governance in partnership with appropriate internal team.

• Support BMLDS Talent development goals and departmental tasks.

Studio Operations

• Support day-to-day processes related to Figma, Workfront, DAM, Monotype, and AI-enabled creative workflows.

• Monitor project and operational metrics to find opportunities for improvement, optimization, and ability to scale.

• Help ensure the team has the information, resources, and approvals needed to complete work.

Process Improvement and Capability Enablement

• Support the adoption of new tools, capabilities, and ways of working.

• Support talent development, skills enablement planning and implementation.

We want you to have:

• Bachelor’s degree or equivalent experience.

• 4+ years of project management, marketing operations, creative operations, or agency experience.

• Experience with Adobe Workfront or a similar project-management platform.

• Strong organizational, communication, and stakeholder-management skills.

• Collaborative approach and ability to drive work to completion.

• Ability to handle multiple priorities with limited supervision.

• Ability to work effectively across internal teams, vendors, and agency partners.