Project Manager
Summary
Project Manager who drives product initiatives through the full development lifecycle — turning approved scope into integrated plans, tracking dependencies, risks, and readiness in a system of record (Jira), and coordinating cross-functional delivery while escalating blockers. Requires 4+ years of delivery PM experience; EdTech/SaaS background preferred.
1. Project Planning
- Turn approved scope and readiness criteria into an integrated plan with functional estimates and commitments. Coordinate discovery contributors and dependencies when assigned.
- Identify critical path, decision points, cross-functional handoffs, resource assumptions, and risks before they become blockers.
- Maintain original and current forecasts, record approved changes and coordinate accepted handoff, remaining obligations and project closure.
2. Execution & Coordination
- Facilitate the minimum operating cadence needed to keep work aligned and moving.
- Track dependencies, risks, blockers, decisions, actions, and readiness in the shared system of record rather than shadow trackers.
- Ensure owners understand commitments and escalate when work cannot proceed within agreed parameters.
3. Scope Change & Readiness
- Make proposed scope changes visible with impact to schedule, dependencies, capacity, quality, and readiness.
- Route Product tradeoffs to PM/Product leadership and functional decisions to the appropriate leader.
- Coordinate completion and visibility of Product, enablement, implementation, support, design, academic, AI-quality where applicable, QA, and technical readiness inputs without becoming the owner of those approvals.
4. Risk, Decisions & Escalation
- Surface unresolved blockers and decisions early with clear owner, impact, options, and required timing.
- Distinguish delivery risk from product, technical, academic, AI-quality, or operating-system issues and route each to the correct owner.
- Use the Director of Product Operations and Delivery for coaching or escalation when complexity, cross-project dependency, or consequence exceeds the PjM's delegated scope.
5. Continuous Improvement & Leverage
- Capture recurring delivery friction and recommend system improvements to Director of Product Operations and Delivery and Product Operations.
- Use shared templates, automation, and status conventions to minimize administrative overhead.
- Contribute lessons learned and reusable project patterns back into the delivery practice.
Definition of Success
Required
- 4+ years of project or program-management experience in cross-functional product, software, content, or digital delivery, or equivalent demonstrated capability.
- Strong planning, facilitation, dependency/risk management, written communication, and escalation skills.
- Translate approved scope and readiness into plans while preserving Product and functional decisions.
- Experience with Jira or comparable delivery tooling and disciplined system-of-record practices.
- Manage concurrent workstreams, surface risks early and communicate concise delivery evidence.
- Use verified AI-assisted planning, synthesis, documentation and automation.
Preferred
- EdTech, SaaS, curriculum/technology, or multi-disciplinary product-development experience.
- Experience coordinating Product releases across Engineering, QA, Design, Academic, Creative and customer teams, including AI readiness where applicable.
- Medical, dental, and vision insurance with multiple plan options
- Company-paid short-term disability, long-term disability, and life insurance
- 401(k) retirement plan
- Paid Time Off (PTO) program
- 10 paid holidays plus 1 floating holiday annually
- Wellness resources and support programs