Project Manager (Telco) (ID 1439)

• Manage assigned Telco/ICT projects throughout the project lifecycle, including initiation, planning, implementation, monitoring, handover, and closure, in accordance with the Project Management Methodology.
  

• Lead cross-functional project team members and coordinate their activities to ensure successful project delivery.
  

• Manage changes to project scope and schedules while maintaining customer satisfaction.
  

• Identify and document project risks and issues, and escalate them to the relevant stakeholders for timely resolution.
  

• Communicate project updates to stakeholders and prepare regular project status reports for management.
  

• Support team members in resolving conflicts and coordination issues to ensure smooth project execution.
  

• Manage customer relationships through effective project governance and regular communication.
  

• Provide pre-sales support for RFPs by preparing Gantt charts, customized bid responses, and project management presentations for prospective customers.
  

• Provide regular project progress updates to customers and prepare weekly and monthly status reports for management.
  

• Ensure that projects are completed on time, meet quality standards, and satisfy customer requirements.
  

• Prepare project completion and handover documentation for customers and facilitate the transfer of completed projects to the maintenance team
  

Requirements

• Diploma or equivalent qualification in Computing, Technical, or Engineering disciplines is mandatory, while a bachelor's degree in Management or IT is preferred.
  

• Minimum of 5 years of IT experience in a multidisciplinary environment, such as data centre operations, networking, storage, servers, middleware, cloud, or cybersecurity, in a customer-facing role.
  

• At least 2 years of project management experience in an IT infrastructure environment is required.
  

• Professional project management certification such as PMP, PRINCE2 Practitioner, CITPM, or an equivalent certification is mandatory.
  

• Previous project management experience in a telecommunications (Telco) environment is preferred, and ITIL certification is an added advantage.
  

• Candidates must be eligible and willing to obtain the required government security clearance and undergo background checks; existing government security clearance is preferred.
  

• Candidates should be self-motivated, capable of working independently and collaboratively, and able to communicate effectively with senior and executive management.
  

• Strong verbal, written communication, presentation, interpersonal, and negotiation skills are essential.
  

• Candidates must demonstrate problem-solving, decision-making, stakeholder management, and a strong commitment to achieving results and delivering excellent customer service.
  

• Strong project management and people management skills, including the ability to manage large-scale projects under tight deadlines and lead multicultural teams, are preferred.