Project Manager, Tiered Support Services

JOB SUMMARY: Oversee the operation, administration, development, and roll-out of comprehensive Multi-Tiered Systems of Support (MTSS) leadership supports, aligning holistic student services with data-driven outcomes.

POSITION REQUIREMENTS:

JOB KNOWLEDGE, SKILLS/ABILITIES

Knowledge
• Master’s degree required from an accredited university.
• Valid Texas teaching certificate required.
• Three years of relevant experience or successful coaching experience in a school leadership or regional education service center position.
• Knowledge or experience with MTSS systems development and implementation.
• Demonstrated experience with strategic leadership coaching focused on implementation and change management.
• Expertise in the domains of team development, change facilitation, and engagement and collaboration.
• Knowledge or experience with various data collection methods to monitor student progress in tiered intervention.
• Experience in facilitating groups in large and small group settings.
• Knowledge or experience in evaluating effective instructional programs (K-12) and appropriate assessment.
• Experience in program development, implementation and staff development.

Skills/Abilities
• Demonstrated ability to analyze data effectively to inform necessary change.
• Demonstrated ability to design, implement and ensure the delivery of products or services.
• Demonstrated skill in a variety of staff development techniques.
• Demonstrated interpersonal skills.
• Demonstrate effective job-related skills that model effective integration of technology.
• Demonstrate competence with assisting others to appropriately integrate technology into the curriculum.
• Strong communication skills with the ability to build collaborative relationships at all levels of the organization.
• Proficiency with standard functions within applications such as Microsoft 365/Google, (word processing, spreadsheets, presentation software), e-mail, web browsers, and databases.
• Proficiency with computers (PCs and/or MACs) to include file and desktop management and operations, and working in a cloud-based and/or networked environment

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• Exceptions to these requirements will be considered based on exemplary skills, training, and record of success.

PRODUCTS/OUTCOMES
• Establish and maintain internal protocols for documenting the status of all projects, including details and timelines, within and across work groups and through TEA for final approval, if required.
• Ensure that all required reports are completed and submitted prior to expected deadlines.
• Assist campuses/districts by serving as a catalyst for appropriate and productive change that increases student achievement by designing and implementing a high-quality standards-based program aimed at instruction, services, and interventions to improve outcomes for all students.
• Provide targeted technical assistance and coaching to campus and district leadership teams to ensure the fidelity of implementation for system-wide initiatives.
• Analyze systemic barriers to implementation and collaborate with district leadership to strengthen systems and supports.
• Work collaboratively with other components, divisions, and Education Service Centers to strengthen the region-wide delivery system.
• Collect data and report data through Qualtrics or other data reporting platforms.
• Execute statewide initiative implementation activities as assigned.
• Facilitate professional learning opportunities that build capacity and sustainability.
• Prepare updates and communication for stakeholders at the district, regional and state level.
• Design, develop, and deliver staff development that impacts student achievement through system-wide change.
• Implement professional development, training, and instructional activities at the local, state and regional levels that include academic, behavior and mental health related topics.
• Support campus initiatives related to culture and climate.
• Engage in Centerwide, Division, and Component initiatives.
• Deliver products/services in a timely manner.
• Report progress of improvement efforts to Center personnel and local education agencies.
• Assist districts in evaluating the effectiveness of their student support programming.

INITIATIVE
• Demonstrate initiative, persistence, and a proactive approach to assigned responsibilities.
• Demonstrate the use of sound judgement and ingenuity in problem solving to meet the needs of the Center and clients served.
• Seek, participate, and engage in job-related learning and development experiences that provide professional growth.
• Remain current with industry standards, developments, and applicable laws/regulations; implement accordingly.
• Demonstrate flexibility and adaptability to new situations and assignments.
• Set challenging goals and reach a high standard of performance despite barriers encountered.
• Perform duties with awareness of broader organizational impact, ensuring actions and decisions support department and organizational success.
• Promote and support continuous improvement and organizational change.
• Work under minimal supervision.

COMMUNICATION/HUMAN RELATIONS
• Model the Principles of Public Service (Policy AD LOCAL).
• Communicate in a timely and effective manner and interact professionally.
• Build professional relationships with colleagues and clients, maintaining regular interaction to meet shared outcomes.
• Demonstrate self-confidence, professionalism, and a high level of customer service skills (e.g., courtesy, patience, diplomacy, etc.) at all times and, in particular, when under stressful or unprecedented situations while working with colleagues and clients.
• Demonstrate professional-level written and oral communication skills.
• Work collaboratively in a team setting.
• Keep supervisors informed.
• Regularly handle and maintain confidentiality of sensitive communications and information at all times.

SUPERVISION AND ORGANIZATION OF STAFF
• None

BUDGET RESPONSIBILITY
• Be aware of and follow Center guidelines of allowable costs when recommending use of public funds for expenditures for supplies, equipment, and facilities in area of assignment.

PHYSICAL/MENTAL DEMANDS & ENVIRONMENTAL FACTORS
• Tools/Equipment Used: Standard office equipment including personal computer, peripherals, copy machine, phone, etc.
• Posture: Prolonged sitting; occasional standing, bending/stooping, pushing/pulling, and twisting.
• Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching.
• Lifting: Light lifting and carrying (less than 15 pounds); occasional heavy lifting/carrying (15–50 pounds).
• Environment: This role primarily operates in an in-person, dynamic office setting, characterized by frequent verbal communication, movement, and collaboration among team members (small to large in-person gatherings/meetings); exposure to low or intense illumination; exposure to office equipment noise; may work prolonged or irregular hours; frequent travel; and, occasional remote work (after pre-determined length of employment).
• Mental Demands: Work with frequent interruptions; maintain emotional control under stress.

ADDITIONAL REQUIREMENTS
• Champion and model the Center’s Mission, Vision, Core Values, and Service Standards.
• Function within the policies and procedures of ESC-20.
• Accept other responsibilities as assigned.
• Dress and groom appropriately for the ESC-20 work setting.
• Travel independently to fulfill responsibilities of the position.
• Maintain regular and reliable attendance, majority in-person/onsite.
• Serve at the will of the Executive Director.

FUNDING
• This position is funded in whole or in part by a federal grant administered under the Education Department General Administrative Regulations (EDGAR) and is subject to the cost principles outlined in 2 CFR Part 200 Subpart E (Uniform Guidance). All costs associated with this position must be allowable, allocable, and reasonable under federal guidelines. The employee is expected to maintain time and effort documentation consistent with federal requirements.