Project Manager

Project Management

• Lead end-to-end implementationand rollout projects.
• Develop and maintain project plans, milestones, RAID logs, resource plans, and status reports.
• Manage project governance, steering committee meetings, and stakeholder communications.
• Ensure projects are delivered on time, within budget, and within agreed scope.
• Coordinate activities acrossclients,business, technology, vendors, and third-party implementation partners.

Business & Functional Analysis

• Facilitate discovery and requirements workshops.
• Document current-state and future-state business processes.
• Review and challenge requirements to alignwith bestpractices.
• Drive process standardization across jurisdictions and business units.

Solution Design & Configuration

• Work closelywith consultantsand SMEs acrossdifferent workstreams.
• Maintain project artifacts -configuration, design workbooks, workflow documentation, security matrices, and solution design outputs.

Data Migration

• Define the data migration strategy and execution approach.
• Coordinate data extraction, mapping, cleansing, ETL review, migration validation, and sign-off.

Testing & Quality Assurance

• Oversee SIT, UAT, and regression testing cycles.
• Manage test scenarios, test scripts, defect resolution, retesting, andsign-offs.
• Ensure business readiness before production deployment.

Training & Change Management

• Develop training plans and business readiness activities.
• Coordinate creation of user manuals, training materials, and end-user documentation.
• Facilitate stakeholder engagement and adoption planning.

Cutover & Go-Live

• Lead cutover planning, go-live readiness, and deployment coordination.
• Manage blackout periods,hypercare, post-production support, and transition to BAU.
• Ensure successful operational handover and closure of critical go-live actions.

Vendor & Stakeholder Management

• Act as the primary point of contact for Professional Services, implementation partners,client,business stakeholders, and technology teams.
• Escalate risks, issues, decisions, and dependencies proactively with clear ownership and deadlines.