Project Manager
Summary
Project Manager at Tri-County Care serving as point person for care-management projects: reviewing and submitting OPWDD Service Access Referral Tools (SARTs), tracking service-request denials, and coordinating with OPWDD and internal teams to ensure accurate, compliant documentation and service delivery. Must reside in NY/NJ/CT.
Job Overview: The role of the Project Manager is to be the point-person for select TCC projects, overseeing documentation
and service access processes to ensure accuracy, compliance and coordination across departments. This role manages SART
submissions, tracks service request outcomes, and collaborates with OPWDD and internal teams to support efficient, highquality service delivery.
*** MUST RESIDE IN NY/NJ/CT ***
Essential Responsibilities:
• Review, complete and submit Service Access Referral Tools (SARTs) on behalf of the CM workforce, ensuring accuracy and
timeliness
• Track and analyze trends in service request denials and returns; coordinate follow-up and corrective actions as needed
• Educate staff on waiver service acquisition processes and required documentation in alignment with OPWDD guidelines
• Provide general oversight of TCC projects, including but not limited to; NCI/CAS Assessments, CANS, SARTs, and other
Data/Project Management initiatives as assigned
• Collaboration with OPWDD to facilitate service acquisition and resolve documentation barriers
• Collaboration with interdisciplinary departments to ensure consistency, accountability, and quality improvement across
service documentation processes
• Maintain compliance with applicable labor laws and OPWDD regulation and internal procedures
• Maintain confidentiality in accordance with established policies, procedures, and the industry standard
• Takes lead and ownership of assigned tasks and special projects within the teams and assist with coverage as needed
• Maintains an up-to-date Outlook calendar to accurately reflect work-related meetings, appointments, and availability
• Participates in mandatory internal and external meetings as deemed necessary by supervisor
• Performs other related duties as assigned by supervisor, to support overall organization’s goals and objectives
Required Experience
• MSC and/or OPWDD Care Management experience
• Knowledge of self-direction services
• Familiarity with OPWDD, Justice Center, and DOH rules and regulations