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User Experience Researchers Pte.Ltd

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Project Manager

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Summary

Manages maintenance and enhancement of a government website end to end: eliciting requirements, planning releases, coordinating stakeholders and vendors, overseeing SIT/UAT testing, and maintaining documentation. Works with a CMS (Directus or Optical a plus) and a full-stack engineer on security and compliance.

Key Responsibilities

  • Serve as the primary point of contact for all website maintenance and enhancement matters.
  • Lead requirements elicitation and analysis activities, then translate them into clear functional specifications and implementation plans.
  • Plan and manage schedules, resources, risks, dependencies, deliverables, maintenance activities and enhancements throughout the project lifecycle.
  • Ensure that web services meet the defined availability, performance, security and quality standards.
  • Manage testing activities, including SIT and UAT, and obtain necessary approvals prior to deployment.
  • Coordinate with the necessary stakeholders to ensure smooth operational support and address issues as well as queries.
  • Work with the Full Stack Engineer to handle security-related queries and incidents, and ensure compliance with the required policies.
  • Maintain proper project documentation, change management records, progress reports, issue logs and handover documentation.

Relevant Platform Experience

  • Experience managing website maintenance and enhancement projects within the Government environment, including requirements gathering, project planning, release coordination, issue management and stakeholder/vendor coordination.
  • Familiarity with the use of Content Management Systems (CMS), website content governance, release management and enhancement planning.
  • Experience managing websites on Directus or Optical will be an added advantage.

Skills

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See also

Project Management jobs by country — openings, pay and top skills →

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