Project Manager (Website & Digital marketing) - Japanese Speaking

About the role

We're looking for a proactive and client-focused Project Manager who can build strong relationships with Japanese- and English-speaking clients while working closely with internal teams to deliver effective digital solutions. You'll act as a key bridge between clients and our creative, technical, and project teams—understanding client business needs, turning them into clear direction for the team, and ensuring projects are delivered successfully.

Key responsibilities

• Act as the primary point of contact for Japanese- and English-speaking clients throughout project delivery

• Build strong, long-term relationships by understanding clients' businesses, objectives, challenges, and expectations

• Communicate project progress, recommendations, issues, and next steps clearly and professionally

• Manage client expectations and coordinate with internal teams to ensure smooth communication and delivery

• Proactively identify client needs and opportunities before they become immediate requests

• Understand client business challenges and translate them into clear briefs, requirements, and actionable direction for internal teams

• Lead the team in developing and proposing appropriate solutions based on clients' business objectives

• Prepare and present proposals, recommendations, and new ideas to clients proactively

• Coordinate with creative, technical, and other internal teams to plan and deliver digital projects

• Ensure projects are delivered on time, within agreed scope, and aligned with client objectives

About you

• Professional fluency in Japanese and English

• Japanese proficiency at JLPT N2 or above

• Business-level English, with TOEIC 700+

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field

• At least 5 years of experience in account management, client servicing, project management, or a related role

• Experience in a digital agency, marketing agency, or related environment is preferred

• Experience working with clients and coordinating cross-functional teams projects and working with stakeholders

• Understanding of digital marketing and digital project delivery

• Strong client relationship management and communication skills

• Ability to manage multiple projects and priorities in a fast-paced environment

Benefits

• Transportation allowance of up to THB 3,000

• Overtime compensation in accordance with company policy

• Group health insurance

• Annual leave ranging from 8 to 20 days, based on tenure and company policy

• Modern co-working space at WeWork, T-One Building, with barista service from 9:00 a.m.–3:00 p.m. and a daily social hour with beer on tap from 5:00–7:00 p.m.

• Company activities, trips, and team dinners

• Birthday meal

• Annual performance-based bonus

• Annual salary and performance review

• Hybrid working arrangement with one work-from-home day per week

• Eight flexible working hours per day

• Flexible starting time between 7:00 and 10:00 a.m.