Project Manager – World Stage Theater (WST)
Summary
A full-time onsite project manager for the World Stage Theater at the Museum of the Bible who owns the master event and production calendar, coordinates scheduling across operations, front-of-house, and production teams, manages artist/talent hospitality and sponsor relationships, and oversees the digital guest journey (ticketing and feedback) and marketing coordination. Work centers on event proj
Location: Washington D.C. | Onsite
Job Title: Project Manager – World Stage Theater (WST)
Employment Status: Full time, to include evenings an weekends*
* Salary is adjusted for local market rates
- Own and maintain the master event and production calendar as the single source of truth for all scheduling across the organization
- Drive scheduling, deliverables, and event-specific logistics in coordination with the Operations Manager, Front of House Manager, and contracted Production Manager, ensuring full alignment ahead of every event
- Establish and track action items, deadlines, and cross-functional dependencies; proactively escalate risks and resource conflicts to the Director
- Develop and standardize repeatable event-planning frameworks and timelines to drive operational consistency across recurring event types (concerts, speaker series, conferences)
- Own end-to-end hospitality logistics for visiting artists, speakers, and talent, including travel, lodging, green room requirements, and rider fulfillment
- Serve as the primary on-site liaison for talent during load-in, show day, and departure
- Coordinate with the Production Manager (currently contracted) on technical and hospitality rider fulfillment.
- Own the digital guest journey, including the online ticket purchase flow and website/email touchpoints
- Analyze NPS and digital feedback data to assess overall satisfaction and identify trends
- Translate feedback insights into actionable recommendations for the Director on digital experience improvements.
- Serve as the primary liaison between World Stage Theater, MOTB marketing, and the contracted marketing agency on promotional strategy and asset development
- Manage the shared content calendar in partnership with the contracted marketing agency, ensuring alignment between event timelines and promotional deliverables
- Own sponsor relationships and oversee sponsor activations in and around the theater, including coordinating co-branded promotional assets and recognition
- Coordinate with the Operations Manager on physical setup needs for sponsor activations and artist merchandise tables
- Monitor campaign performance and ticket sales trends to inform promotional priorities.
- Champion the Museum of the Bible’s mission to invite all people to engage with the transformative power of the Bible
- As required, inclusion in official or incidental photographs and videos for MOTB and/or guests
- Other duties assigned.
- Bachelor’s degree in Marketing, Sales, Business or related field
- 3 years’ experience in project management, within a theater/performing arts environment preferred
- Strong understanding of project management and marketing/promotion processes & methodologies
- Knowledge of theater/event planning best practices
- Exceptional interpersonal skills
- Excellent written and verbal communication skills, with the public, partners and cross-functional teams
- Strong organizational skills, with meticulous attention to detail
- Problem-solver
- Professional, friendly demeanor with white-glove service orientation
- Able to oversee and coordinate services relating to the theater, events and the Museum at large
- Proactive & able to independently multi-task in a fast-paced, deadline-driven environment
- Able to work evenings and weekends as needed
- Able to stand for extended periods of time and lift 30 lbs .