Property Assistant
Company Overview:
Founded in 1892, B. F. Saul Company has been one of the most successful privately-owned real estate companies in the United States. Our growth has been the results of a commitment to exacting standards and the belief that knowledge of the marketplace, when paired with the ability to commit to substantial resources, will bring exceptional rewards.
The Office & Industrial Leasing Division markets and leases over three million square feet of office and flex projects owned and managed by B. F. Saul Company and its affiliates. Having a diversified portfolio of office and flex properties ranging from one-story corporate parks to 15-story, Class A office buildings allows the company to serve a much broader market.
POSITION SUMMARY:
Assists Management Staff (currently Property Manager, Engineering Manager, Operations Manager and Chief Engineer), in operational aspects related to the management of commercial office buildings with an emphasis on tenant customer service, HVAC repairs, janitorial, landscaping, parking, security, trash removal, tenant improvements, and special tenant work orders. Serves as primary coordinator of online work order system to ensure timely & professional responses to tenant requests from dispatch through completion including coordinating appropriate communications with employees, tenants, and contractors and following up when necessary. Adheres to established Policies and Procedures. Level of responsibility will vary by property.
Summary of Competitive Benefits & Perks:
- Health/Medical Insurance including Dental and Vision
- 401(k) with company match
- Paid time off
- Bonus/Target Incentive
- Tuition Reimbursement
- Complimentary usage of modern in-house fitness center
- On-premise full-service dining center discounts
- Discounts via the company’s EAP
- Monthly Employee Recognition Programs
- Referral bonus
- Pre-tax transportation options
- Plus more!
Company Core Values:
- Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance.
- Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done.
- Results: The product of consistently going above and beyond to deliver exceptional value for the team and the organization.
Duties & Responsibilities of the Property Assistant:
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Performance Standards of the Property Assistant:
- Ability to understand basic building systems, building design, and interior construction
- Excellent interpersonal skills and strong verbal and written communication skills
- Demonstrates organizational & problem-solving skills
- Ability to interact with tenants independently, both in person, via email and on the telephone
- Effective team player working in a team environment
- Proficiency in Word and Excel
- Aptitude for learning and utilizing advanced software features for Word and Excel and new software programs that include computerized maintenance management software, security access system software and online form workflow software.
- Excellent customer service attitude
- Ability to work under pressure due to multiple, simultaneous customer service requirements and conflicting requirements.
Experience / Education of the Property Assistant:
- 2 years of office experience
- 2 years of work experience in the commercial property management field required
- Cove, MRI Angus, Building Engines, Yardi software experience preferred.
- 4-year college degree preferred
Physical/Environment Requirements of the Property Assistant:
- Valid Driver’s License and reliable transportation to office and multiple properties currently in Greater Metro Washington area. This includes, but is not limited to Montgomery County, MD; Fairfax and Loudoun Counties, VA and Washington, D.C.
- Ability to visit properties, building staff, and tenants. Ability to inspect exterior and interior of properties.
Basic Expectations / Desirable Qualifications of the Property Assistant:
- Professional.
- Punctual, dependable and reliable.
- Possession of strong organizational skills.
- Intermediate Excel spreadsheet skills.
- Must have high level of interpersonal skills to handle sensitive and confidential situations.
- Position continually requires demonstrated poise, tact and diplomacy.
- Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
- Ability to work in a positive and cooperative manner with fellow team members.
- Must possess strong attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
- Capability to work in fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- High attention to detail.
- Strong organizational skills
Core Job Competencies of the Property Assistant:
- Communication: Interact with employees at many levels of the organization and must have the ability to express ideas and information orally and in writing keeping in mind the intended audience.
- Decisiveness: The ability to be proactive and gather the necessary data to make decisions and resolve issues in an appropriate and timely fashion.
- Planning & Organization: Accomplishing specific goal(s) while managing time and resources to meet deadlines and expectations.
- Stress tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.
- Attention to Detail: Taking responsibility for a thorough and detailed method of working.
- Customer focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs and giving high priority to customer satisfaction and customer service.
- Follow-up: The ability to develop and employ appropriate and timely follow-up procedures on job-related activities.
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company’s total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, commission incentives and more.
B. F. Saul Property Company is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensure that all employees have an equal opportunity to grow and advance.
If you are a candidate in need of assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301-986-6000.
Equal Opportunity Employer/Veterans/Disabled
Skills
As published by lever · 12 questions · 3 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL
Short answers (1)
- What is your minimum annual base compensation requirement? This amount should not include bonus/incentive pay. Listing N/A, NEGOTIABLE, or $0 will not be considered an acceptable response.
Pick from a list (8)
- Are you 18 years of age or older? optional
- If hired, can you provide proof that you are eligible to work in the U.S.? optional
- How did you hear about us optional
- Have you ever worked for B. F. Saul Company, Saul Centers, Inc, ASB, Chevy Chase Trust, B. F. Saul Hospitality Group or another affiliated company? optional
- Will you require work sponsorship now or at any time in the future during the course of employment? optional
- Do you currently have any relatives working for any of the companies mentioned in the previous question? optional
- Have you executed any confidentiality, non-compete or non-solicitation agreements with your current or former employer(s)? optional
- I agree that all the information that has been provided is complete and accurate information. If the organization discovers at any time that I failed to completely and honestly provide any information requested of me, I understand that my application will no longer be considered or, if I am working for the organization, that I will be subject to disciplinary action, up to and including termination of employment. optional
Written answers (3)
- If you selected "Referral", please indicate the name of the Employee. optional
- If you were selected "Other", please indicate the source. optional
- If yes, please state their name(s) and relationship. optional