Property Desktop Support Analyst
Posted Updated
Description
- Work from our Sydney CBD office
and enjoy opportunity to support teams and sites across NSW.
- Enjoy including an extra two weeks
of annual leave, two wellness days each year, and your birthday off.
- We're looking for someone with 2–5
years' experience in a corporate IT support role who enjoys helping people,
solving problems and working with modern technology.
Who are we looking for?
- 2–5 years’ experience in IT
support within a corporate Microsoft 365 environment
- Strong audio-visual support
experience, ideally with Microsoft Teams Rooms and hosted meeting solutions
- Hands-on experience supporting AI
tools such as Microsoft Copilot and Claude
- Has mentored junior staff and
wants to grow into a team leadership role over the long term
- Experience working in an ISO
27001-accredited or similarly compliance-driven environment is desirable
The Role
Working as part of a collaborative IT team, you will provide hands-on support
across a broad range of technologies, ensuring employees have the tools and
systems they need to succeed. You'll play a key role in supporting Microsoft
365, audio visual systems, end-user devices, and emerging AI technologies.
Key Responsibilities
Key Responsibilities
- Manage day-to-day IT support
across hardware, software, mobile devices and business applications,
- Look after Microsoft 365
administration and support, resolving issues and assisting users with their
technology needs.
- Keep meeting rooms running
smoothly by supporting and troubleshooting audio visual equipment and Microsoft
Teams Rooms.
- Coordinate and maintain leased
hardware, ensuring devices are deployed, replaced and tracked appropriately
throughout their lifecycle.
- Support the rollout and ongoing
use of AI tools, including Microsoft Copilot and Claude/
- Travel between Sydney office
locations when needed to provide hands-on support and assist with projects.
About Knight Frank
Knight Frank Australia is part of
the world’s largest privately owned property consultancy. We provide
transactional and advisory services across commercial property, including
office, retail, and industrial assets.
What’s in it for you?
- Enjoy two extra weeks of leave,
two wellness days every year, and your birthday off to celebrate your
way.
- People first culture with visible,
approachable leaders who keep everyone connected through open conversations and
regular business updates.
- Drive your career forward with
structured six monthly check ins and the ability to start growth conversations
anytime.
- Work smarter with purpose-built
property platforms and technology designed to save you time every day.
Important to know
- You must have valid Australian
working rights to be considered.
- A police check is required for
successful candidates.
- We use AI tools to assist with
hiring, but people make the final decisions.
- We are currently NOT accepting
candidates via an agency, we have PSA’s in place.