Property Maintenance Project Manager
Summary
Manages construction and capital improvement projects end-to-end for a private 5,500-acre residential community, coordinating contractors, architects, budgets, schedules, permits, and work order follow-through. Requires 5-7 years of construction/facilities project management experience, CMMS and Gantt/scheduling tools, and working knowledge of building systems.
- Construction and Capital Project Management:
- Manage assigned capital construction and improvement projects end-to-end — from scoping and design coordination through procurement, execution, commissioning, and closeout
- Develop and maintain project scopes, budgets, schedules, and critical-path timelines; track progress against baseline and flag variances early
- Coordinate architects, engineers, and design consultants to keep drawings, standards, and design deliverables on track
- Solicit, level, and recommend contractor bids; support the RFP and procurement process and prepare procurement justification for award decisions
- Manage general and specialty scope, schedule, quality, and adherence to community standards
- Review, negotiate, and process change orders, pay applications, retainage, and invoices; reconcile against contracts and budget
- Run project meetings, publish agendas and minutes, and maintain complete project documentation, submittals, RFIs, and closeout records
- Coordinate permitting, inspections, and regulatory compliance with local authorities and utilities as required
- Work Order Follow-up and Coordination:
- Monitor the work order queue for assigned areas; drive aging and open orders to completion and closeout
- Coordinate across trades and maintenance staff to sequence work, resolve conflicts, and eliminate duplication
- Verify quality and completeness of resolution before an order is closed; reopen and re-assign when standards are not met
- Track response times, completion rates, and recurring issues; surface patterns that warrant a preventive or capital solution
- Client Communication:
- Serve as the primary point of contact for staff on active projects and work affecting their departments and the community
- Provide proactive status updates, set realistic expectations on timing and disruption, and confirm completion to the member’s satisfaction
- Handle concerns and escalations professionally, with candor and follow-through; know when to elevate to the Director
- Represent Brays Island’s service standard in every interaction with members, contractors, and peers
- Budget, Schedule and Risk Control:
- Own cost control on assigned projects — forecast, track committed vs. actual spend, and protect budget and contingency
- Build and maintain integrated schedules; identify long-lead items, dependencies, and critical-path risks before they threaten dates
- Maintain a project risk and issues log; develop mitigation plans and communicate risk to leadership in plain terms
- Support annual capital planning with cost estimates, prioritization input, and lessons learned from completed projects
- Quality, Safety and Standards:
- Conduct field inspections and punch-list walks to verify workmanship, code compliance, and alignment with community design standards
- Enforce contractor safety, insurance, and site-conduct requirements; verify certificates of insurance and required documentation before work begins
- Contribute to and apply baseline documentation and design standards so projects deliver consistent, repeatable quality
- Reporting and Documentation:
- Maintain a live portfolio view of all assigned projects — status, budget, schedule, and next milestones — for leadership visibility
- Produce concise, scannable status reports, dashboards, and closeout summaries; keep project records organized and retrievable
- Leverage project tracking, CMMS/work order, and scheduling tools to keep operations measurable and data-driven
- Minimum 5–7 years of progressively responsible experience managing construction and/or facilities projects
- Demonstrated experience running multiple concurrent projects across scope, schedule, and budget from initiation through closeout
- Proven track record managing contractors, subcontractors, and vendors — including bidding, contracts, change orders, and pay applications
- Experience coordinating architects, engineers, and design consultants on active projects
- Direct experience with work order systems and maintenance operations coordination
- Prior experience in a private residential community, hospitality, resort, club, estate, or high-service environment strongly preferred
- Working knowledge of building systems and construction methods: structural, HVAC, electrical, plumbing, roofing, and site/civil work
- Understanding of construction contracts, procurement, bidding, and cost-control practices
- Familiarity with permitting, inspections, and code-compliance processes
- Proficiency with project scheduling and tracking tools (Gantt/critical path) and CMMS or work order platforms
- Familiarity with OSHA regulations, contractor safety requirements, and site hazard identification
- Strong competency in Microsoft Office Suite (Excel, Word, Outlook); experience with capital tracking or project management software preferred
- Bachelor’s degree in Construction Management, Facilities Management, Engineering Technology, Architecture, Business Administration, or a related field
- An equivalent combination of formal education and demonstrated progressive project management experience will be considered
- Valid Driver’s License - SC or reciprocal state (Required)
- OSHA 30 – General Industry or Construction (preferred)
- CPR/First Aid/AED Certification (preferred)
- PMP – Project Management Professional (PMI preferred)
- CCM – Certified Construction Manager (CMAA preferred)
- FMP – Facility Management Professional (IFMA preferred)
- LEED accreditation (USGBC preferred)
- General Contractor / Residential Builder license (preferred)
- Ability to work outdoors in all weather conditions, including heat, humidity, and seasonal lowcountry conditions
- Must be able to walk active construction sites and inspect properties across large acreage on a regular basis
- Ability to lift and carry up to 50 lbs. occasionally
- Availability for occasional emergency response and off-hours coordination as project or community conditions require
- Comfortable working around active construction, mechanical systems, and heavy equipment while observing site safety requirements
- Medical, Dental & Vision Insurance
- Basic Life Insurance (company paid)
- Long Term Disability Insurance (company paid)
- Supplemental Life Insurance (ancillary)
- Short Term Disability, Critical Illness & Accident (ancillary)
- Health Saving Account (HSA)
- 401k Retirement Plan with company match
- Employee Referral Program