Property Manager at Park Lafayette Towers
Managed By:
Owned By:
About Us
Park Lafayette is owned by Cottonwood Residential and managed by Mandel Group. Together, our two organizations are partnering to hire an exceptional Property Manager for Park Lafayette. Cottonwood Residential, based in Salt Lake City, Utah, and Mandel Group, headquartered in Milwaukee, Wisconsin, bring decades of multifamily experience and a shared commitment to creating exceptional communities and delivering outstanding resident experiences. We are excited to bring together the strengths and expertise of both organizations as we search for the next leader of the Park Lafayette community.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Relocation assistance is available for qualified candidates.
Key Responsibilities
Financial & Asset Management
- Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
- Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
- Review and approve invoices to ensure accuracy, proper coding, and budget alignment
- Assist the Regional Manager in developing and managing the annual operating budget
- Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
- Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
- Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
- Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
- Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
- Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
- Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
- Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
- Conduct regular market surveys and competitive analysis to inform pricing and positioning
- Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
- Implement resident retention programs to drive renewals and satisfaction
- Ensure a high level of responsiveness to resident requests and service needs
- Plan and support resident engagement initiatives and community events
Team Leadership & Development
- Lead, coach, and develop all on-site office and maintenance team members
- Oversee hiring, onboarding, training, scheduling, and performance management for the community team
- Foster a strong team culture focused on accountability, collaboration, and service excellence
- Provide ongoing feedback, coaching, and development opportunities to support team success
- Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
- Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
- Promote safety awareness and ensure adherence to OSHA standards across the community
- Identify and address potential risks, safety hazards, and operational concerns proactively
- Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
- High school diploma or GED required; college degree preferred
- Professional designations such as CAM, ARM, or CCRM preferred
- 3+ years of experience in multifamily property management
- 3+ years of experience leading, developing, and managing on-site teams
- Strong financial acumen, including budgeting, reporting, and expense management
- Solid understanding of leasing, marketing strategies, and resident retention
- Excellent communication, leadership, and interpersonal skills
- Strong organizational skills with attention to detail and ability to manage multiple priorities
- Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Experience with Entrata, REBA, or similar systems
- Self-starter with strong initiative, accountability, and a results-driven mindset
- Flexibility to work extended hours, including time prior to office opening
- Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
- Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
- Bending, stooping, and squatting for filing and picking up litter around the property frequently
- Ability to climb stairs frequently needed to show and inspect the property
- Pushing and pulling doors/cabinets to inspect the property frequently
- Reaching above the shoulders for supplies and inspecting the property frequently
- Writing/typing for communication frequently
- Grasping/turning for telephone and doorknob use frequently
- Finger dexterity to operate office equipment frequently
- Lifting/carrying 10-25 lbs. occasionally needed
- Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
- Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Join Us?
At Park Lafayette, you’ll have the opportunity to join a team supported by the experience and resources of both Mandel Group and Cottonwood Residential. Together, we share a commitment to operational excellence, collaboration, and creating exceptional living experiences for our residents. As Property Manager, you’ll play an important leadership role at Park Lafayette, with the support of two experienced multifamily organizations committed to the success of the community and its team. We offer competitive compensation and benefits, professional growth opportunities, and the chance to make a meaningful impact at a premier community.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Skills
As published by greenhouse · 12 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Location
Pick from a list (12)
- How many years of direct Property Manager experience do you have managing multifamily apartment communities?
- Have you managed a community operating budget and been responsible for achieving NOI goals?
- What is the largest apartment community you have managed?
- Do you have experience managing conventional multifamily apartment communities?
- Our communities are open seven days a week. This position requires Community Managers to work during the property's scheduled weekday business hours, with the flexibility to respond to emergencies and provide weekend coverage when business needs require. Can you meet these schedule requirements?
- Are you eligible to work in the United States of America?
- Are you 18 years of age or older?
- Are you able to meet the physical requirements of the position, with or without accommodation?
- I understand that the organization will rely, in part, on the information I provide in this Employment Application in considering whether to hire me. I understand that it is important that I provide complete and accurate information and certify that I have done so. If the organization discovers at any time that I failed to completely and honestly provide any information requested of me in this Employment Application or during the interview process, I understand that my application will no longer be considered or, if I am working for the organization, that I will be subject to disciplinary action, up to and including termination of employment.
- The organization is committed to compliance with the provisions of this nation’s immigration laws regarding verification of employment eligibility. Any offer of employment will be contingent upon your ability to provide legally sufficient documentation showing your eligibility to be employed by this organization. Applicants or employees that present fraudulent documents for employment verification purposes will be terminated.
- I acknowledge that Cottonwood Residential may contact me regarding my application and employment opportunities by phone, text message, email, voicemail, or other communication methods. I understand that these communications may be conducted by Cottonwood Residential personnel, AI-powered technology, or automated systems on behalf of Cottonwood Residential. By submitting my application, I consent to these communications in accordance with applicable law.
- I understand that Cottonwood Residential may use AI-powered technology to communicate with applicants, schedule interviews, conduct preliminary interviews, and assist in evaluating application materials and interview responses. I acknowledge that AI-assisted interviews may be recorded, transcribed, summarized, and analyzed as part of the hiring process, and that all employment decisions are solely made by Cottonwood Residential. By submitting my application, I consent to the use of these AI-assisted recruiting tools as described above.