Company Overview 
Zen Residential Property Management is a forward-thinking property management company dedicated to delivering exceptional residential experiences for tenants and property owners. Our commitment to service, innovation, and operational excellence makes us a trusted leader in the industry. 
Role Overview 
The Senior Property Manager is an office-based leadership role responsible for overseeing administrative operations, financial performance, leasing support, and tenant communications across an assigned portfolio. This position acts as a central coordination hub between field staff, leasing teams, ownership groups, and head office. 
Key Responsibilities 
•       Manage tenant communication via written correspondence and phone. 
•       Supervise Community/Field staff and coordinate daily operations. 
•       Schedule building visits based on operational needs. 
•       Monitor prospect pipeline and support leasing team administration. 
•       Oversee rent collection, arrears, and financial reporting. 
•       Provide reports and updates to Head Office and property owners. 
•       Finalize move-in/move-out packages and documentation. 
•       Schedule inspections and collect RTDRS documentation. 
•       Maintain organized records and compliance with regulations. 
•       Create and monitor Work orders daily. 
•       Monitor contract expiration dates and initiate renewal quotes. 
•       Arrange work based on Fire Department and AHS orders and submit reports. 
•       Coordinate all shared files to submit information. 
Qualifications 
•       Experience in property management or leadership role. 
•       Strong administrative, financial, and organizational skills. 
•       Excellent communication skills. 
•       Proficiency with property management software and Microsoft Office.