Property Manager I

Job Summary: Responsible for the daily operations of one assigned property, including supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Hires, trains, supervises, evaluates, and disciplines all staff.
• Manages the property office staff and/or functions, ensuring that all bookkeeping, marketing, and lease preparations are performed as required.
• Supervises social service coordinator and function.
• Assists in budget preparation for the property.
• Markets the property in accordance with Fair Housing and the management agent's guidelines.
• Submits reports as required by the management agent or mandated by the federal, state or local government.
• Maintains office files for all business and financial records, as well as properly crediting the computer and properly depositing all monies received.
• Inspects property daily to ensure building and grounds are properly maintained and take or suggest any actions needed for repair.
• Responds to all resident requests and complaints.
• Promotes an organizational culture that fosters passion for the mission, cooperation, open and frequent communication, teamwork, and is in alignment with the organizational vision.
• Attends all required meetings and trainings.
• Mandatory attendance annually at each Volunteers of America National Conference for required housing training and regional training as required.
• Requires regular attendance and punctuality during the scheduled shift to perform the above essential functions.
• Performs other duties and special assignments as directed.

Financial Management

• Accountable to manage to budget during each fiscal year.
• Reviews and approves expenditures within budgetary guidelines.
• Within the scope of responsibility, adheres to budget guidelines, including expenditures, billing for services, P-Card documentation, etc.

Staff Management

• Supervises, supports, motivates, and empowers the members of his/her team.
• Ensures that all departmental human resources responsibilities are met: interviewing, hiring, firing, staff training, assigning and directing work, rewarding and disciplining staff, conducting evaluations and performance management, addressing complaints and resolving problems, career development, succession planning, equal employment opportunity, and health and safety issues for all staff operating each of the distinct programs.
• Builds cross functionality among service team members and other departments.

SUPERVISORY RESPONSIBILITIES
Supervises all on-site employees of the property. The Community Administrator is responsible for the overall direction, coordination, and evaluation of these employees as it relates to their assigned functions. Incumbent will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
The supervision of the on-site Social Service Coordinator and related social service function is the primary responsibility of the Community Administrator. Quality assurance of the social service coordination function is provided by the Vice President of Housing and the Regional Housing Managers. Should any disagreement arise between the Community Administrator and Social Service Coordinator over a resident treatment or service issue, then the VP and Regional Housing Manager will mediate the dispute.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, some risk of contact with blood borne pathogens, and outside weather conditions. The noise level in the work environment is usually moderate.

OTHER

• Time commitment:
  • 40+ hours per week
  • Mandatory attendance annually at each Volunteers of America National Conference for required housing training.
  • Must be willing to work some evenings and weekends (flexible work scheduling to meet needs of organization/clients)
• Some travel may be required both in and out of state
• Criminal and educational background check
• Must use personal (non-agency) vehicle for transportation
• If driving frequently for VOA-TX business:
  • MVR background check (good driving record)
  • Valid Texas driver’s license
  • Proof of Insurance