Property Manager - LIHTC | Altaire at Jackson Park

SRM is seeking a motivated, customer-centric Property Manager to lead the lease-up of Altaire at Jackson Park, a new 207-unit multifamily affordable community. This role oversees daily operations, team leadership, leasing and marketing execution, resident relations, maintenance coordination, and financial performance, while driving compliance, efficiency, and an exceptional living experience from day one.

Job Duties & Responsibilities

Leadership & Team Management

• Lead, hire, train, and develop the on-site team, managing performance, employee relations, and payroll accuracy in partnership with HR.

Financial Oversight

• Manage rent collection, accounting tasks, accounts payable, and utility/rentable item charges.
• Prepare and manage the operating budget, control expenses, and complete required property-level reporting for leadership.
• Deliver financial and variance reports as needed.

Leasing Strategy

• Drive leasing, marketing, promotions, pricing, and social media efforts.
• Lead revenue management and oversee leasing activity, screenings, lease administration, and compliance with LIHTC and voucher programs.

Resident Relations & Retention

• Provide exceptional service, resolve resident concerns, and oversee renewals and retention strategies.
• Manage community programs, events, partnerships, and move-out processes.

Compliance & Risk Management

• Ensure compliance with company policies, regulatory requirements, and tax credit programs.
• Maintain accurate resident and property data in Yardi and support required reporting.
• Maintain relationships with housing authorities and conduct regular property inspections.

Maintenance & Operations

• Oversee maintenance, work orders, unit turns, preventive maintenance, and capital projects.
• Ensure timely, high-quality operations and effective collaboration with the Maintenance team.