Property Operations Supervisor

Duties (NOT ALL INCLUSIVE):

• Organize and supervise daily property operations.

• Manage daily setup and breakdown of beach equipment.

• Provide continuous training to staff and guests on the use of watersports equipment in coordination with the Charter Operations Manager.

• Monitor and enforce all standards, policies, and procedures.

• Ensure staff deliver a high-quality guest experience.

• Assist in assigning and delegating daily tasks to the watersports and office teams.

• Provide safety briefings to guests entering the water.

• Identify and report maintenance needs for watersports equipment.

• Perform light equipment maintenance and make recommendations for replacements as needed.

• Foster a positive work environment and motivate staff to achieve sales goals, deliver superior guest service, and promote RED/CBW.

• Assist with Hobie Cat and sailing lessons and training sessions.

• Assist with dinghy training and maintain accurate records of all evolutions.

• Promote regular (weekly/monthly) staff training in all aspects of the watersports center, including sales, operations, and safety.

• Adjust work schedules for call-outs and emergency time-off.

• Serve as Property Operations Manager in their absence.

• Operate the Tour Desk and manage retail functions.

• Handle vessel clearances for international trips.

• Perform other projects and duties as assigned.